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LanceSoft, Inc. ยท 17 hours ago

Service Desk Technician

LanceSoft, Inc. is seeking a Service Desk Technician to provide technical support to end-users. The role involves assisting in documenting procedures, deploying and configuring computers, and troubleshooting hardware and software issues.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Abinash Abby
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Responsibilities

Proficient in Windows and MacOS
Assist in documenting technical support procedures and maintain CMDB
Deploy and configure Windows and MacOS computers to end-user
Assist and troubleshoot with end-users as needed
Install and configure printers and iot on computers

Qualification

WindowsMacOSComputer hardware troubleshootingTechnical documentationCommunication skills

Required

excellent communications skills
proficient in Windows and MacOS
assist in documenting technical support procedures and maintain CMDB
deploy and configure Windows and MacOS computers to end-user
assist and troubleshoot with end-users as needed
install and configure printers and iot on computers
perform basic computer hardware troubleshooting and remediation
research unfamiliar scenarios
motivated and a self-starter
know when to consult and escalate issues

Company

LanceSoft, Inc.

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Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.

H1B Sponsorship

LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)

Funding

Current Stage
Late Stage

Leadership Team

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Ram Karuppusamy
Chairman & CEO
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Simon Dealy
Chief Financial Officer
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Company data provided by crunchbase