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SCIENTIFIC GAMES · 8 hours ago

Senior Technical Operations Engineer

Full-time

Onsite

Mid, Senior Level

3+ years exp

Scientific Games is the global leader in lottery games, sports betting, and technology. They are seeking a Senior Technical Operations Engineer to join their Technical Operations team, where the role involves supporting lottery solutions, troubleshooting system issues, and ensuring smooth operation of their platform.

Facility ManagementGaming

H1B Sponsor Likely

Responsibilities

Support new customer implementations as well as support and maintain existing customer solutions

Triage, troubleshoot, and resolve issues with system availability, latency, or performance

Ensure system capacity is being monitored and considered in planning

Identify and address system security concerns

Ensure Incidents assigned to the team are being managed within agreed SLAs

Define, refine and track Service Level Objectives

Setup and maintain monitoring of system and ensure all alarms are documented in up to date Knowledge Base Articles

Participate in a 24x7x365 on-call rotation

Qualification

Windows ServerActive DirectorySQL ServerUbuntu LinuxWildFlyPowerShellTechnical problem-solvingCommunication skillsInterpersonal skillsTime management

Required

3+ years of experience working in system administration role in a high demand, highly available environment

SME level knowledge of Microsoft Windows Server with a focus on system administration, configuration, and diagnostics

SME level knowledge of Active Directory and domain administration

Basic skills working with Ubuntu Linux; familiarity with command line, bash scripting, basic configurations, etc

Solid understanding of SQL Server database engine including configuration, data analysis, and replications including AOAG

Familiarity with WildFly and Java based application hosting a plus

Strong technical problem-solving skills and working knowledge of common protocols such as SFTP, SSH, SMTP, DNS, and HTTP/S

Scripting skills using PowerShell a plus. Other scripting languages such as bash or Python are also good

Proven communication, presentation, and documentation skills

Strong interpersonal and problem-solving skills required

Time management and prioritization skills

Bachelor's degree in Computer Sciences with 3+ years' experience with Windows administration

Preferred

Industry experience - either in iLottery or iGaming

Company

SCIENTIFIC GAMES

Glassdoor3.6

Scientific Games specializes in data analytics, lottery games, game creation, sports betting, and facilities management services.

Founded in 1973

Alpharetta, Georgia, USA

1001-5000 employees

https://www.scientificgames.com/

H1B Sponsorship

SCIENTIFIC GAMES has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (9)

2023 (6)

2022 (10)

2021 (18)

2020 (13)