Chewy · 9 hours ago
Dropship Specialist
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$27.40/hr - $41.11/hr
0+ years expChewy is hiring Specialists for their Dropship Operations team. The Dropship Specialist will manage vendor and customer service tickets, oversee vendor fulfillment center management, and ensure new vendor setups, all while delivering high-quality service to enhance the Chewy brand.
E-CommercePetRetail
Responsibilities
Resolve vendor and customer service tickets on a daily and weekly basis, in line with our SLA's
Ensure new vendors are onboarded according to SLAs
Troubleshoot any issues that arise through onboarding and bring in support to resolve when necessary
Work cross-functionally with category management, delivery experience, customer service, catalog, and transportation teams
Qualification
Required
Bachelors degree or equivalent experience
0-1+ years of relevant experience in ecommerce, buying, account management, product management, category management, operations, analytics, finance or marketing
Good analytical abilities and problem-solving skills (Excel, SQL is a plus)
Be a self-starter who delivers results
Strong verbal and written communication
Solid time, data, and organizational management skills
Excellent attention to detail
Benefits
401k
Medical/Rx
Vision
Dental
Life
Disability
Hospital indemnity
Critical illness
Accident
Parental leave
Family services benefits
Backup dependent care
Flexible spending accounts
Telemedicine
Pet adoption reimbursement
Employee assistance program
10% off pet insurance
20% off at Chewy.com
Paid time off (PTO)
Additional unplanned unpaid time off (UTO)
Six paid holidays per year
Paid sick and family leave
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
10001+ employees
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Leadership Team
Michael Hyman
Vice President
Soma Bulusu
Vice President, Engineering and IT
Recent News
Benzinga.com
2026-01-13
The Motley Fool
2026-01-09
2026-01-07
Company data provided by crunchbase