Customer Relationship Representatives (Logistics) - Specialist Professional (P4) jobs in United States
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Siemens Energy · 7 hours ago

Customer Relationship Representatives (Logistics) - Specialist Professional (P4)

positionAlpharetta, GA
timeFull-time
remoteOnsite
seniorityMid Level

Siemens Energy is an energy technology company with a global presence, dedicated to developing the energy systems of the future. They are seeking a Customer Relationship Representative (Logistics Coordinator) to ensure exceptional service by coordinating shipping and logistics operations, managing inquiries, and facilitating communication among stakeholders.

EnergyEnergy StorageIndustrialIndustrial AutomationOil and GasPower GridRenewable Energy
badNo H1Bnote

Responsibilities

Serve as the primary point of contact for customers regarding logistics inquiries and issues and respond promptly to customer inquiries via phone, email, and other communication channels
Collaborate with project managers to understand project timelines and logistics requirements
Work closely with procurement teams to ensure timely sourcing and availability of materials for shipping
Maintain accurate records of customer interactions, orders, and feedback in the CRM system
Prepare reports on customer inquiries, issues, and resolutions for management review
Assist in the development of customer service policies and procedures

Qualification

Customer service experienceLogistics coordinationMicrosoft Office SuiteCRM software experienceCommunication skillsProblem-solving skillsMultitaskInterpersonal skillsAttention to detail

Required

Proven experience in customer service or logistics, preferably in a similar role
Strong communication and interpersonal skills, with the ability to build rapport with customers and collaborate effectively with internal teams
Excellent problem-solving skills and attention to detail
Proficiency in Microsoft Office Suite and experience with CRM software
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization

Preferred

Bachelor's degree in Business Administration, Logistics, or a related field

Benefits

Career growth and development opportunities; supportive work culture
Company paid Health and wellness benefits
Paid Time Off and paid holidays
401K savings plan with company match
Family building benefits
Parental leave

Company

Siemens Energy

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Siemens Energy is one of the world’s leading energy technology company.
dateFounded in 2020
location
München, Bayern, DEU
people-size10001+ employees
web-link
https://www.siemens-energy.com/

Funding

Current Stage
Public Company
Total Funding
$7.43B
Key Investors
Ananym Capital ManagementCommercial Bank of DubaiSiemens Pension-Trust e.V
2025-12-09Post Ipo Secondary
2025-03-26Post Ipo Debt· $149.74M
2024-02-29Post Ipo Debt· $4.32B

Leadership Team

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Thorbjörn Fors
Group Senior Vice President at Siemens Energy and Managing Director of Asia Pacific
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Samuel Morillon
MD Australia, VP Pacific @ Siemens Energy - MD Australia @SiemensGamesa
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Company data provided by crunchbase