Customer Service Representative II jobs in United States
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Kelly · 18 hours ago

Customer Service Representative II

Kelly is a staffing company dedicated to connecting individuals with job opportunities that fit their lifestyles. They are seeking a Customer Service Representative II to perform customer service activities and resolve customer issues while ensuring accurate financial transactions.

OutsourcingProfessional Services
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H1B Sponsor Likelynote

Responsibilities

Performs journey level customer service activities by performing tasks initiated by the general public
Use of discretion when releasing pertinent information, solving difficult customer service complaints/problems; conducting research, compiling information, and analyzing policies and procedures to resolve customer issues
Periodically adding money receipts, reconciling cash against known figures for verification, preparing and transmitting deposits of monies to the bank or to the state treasurer’s office on a daily basis

Qualification

Customer Service ExperienceSpanish BilingualProblem SolvingHigh School DiplomaFollows Established Guidelines

Required

High School Diploma
Solving difficult customer service complaints/problems
Follows established guidelines
Customer Service Experience

Preferred

Spanish Bilingual

Benefits

Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan

Company

We’ve been helping organizations find the people they need longer than any other company in the world.

H1B Sponsorship

Kelly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Company data provided by crunchbase