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DeepL · 3 days ago

Solutions Consultant (Pre-Sales)

Austin

Full-time

Hybrid

Mid Level

3+ years exp

DeepL is a global communications platform powered by Language AI, on a mission to break down language barriers. The Solutions Consultant will act as a local technical expert and strategic advisor to customers, driving adoption and satisfaction through pre-sales activities and collaboration with the sales team.

Artificial Intelligence (AI)Foundational AIGenerative AISoftwareTranslation Service

Growth Opportunities

Responsibilities

Own core pre-sales activities for medium-complexity deals, including high-level discovery, solution design, and product demonstrations that clearly communicate the value of the DeepL platform

Partner closely with Account Executives to support sales cycles from early discovery through evaluation, contributing consistently to pipeline progression and deal closure

Deliver tailored demos and presentations using DeepL’s products, adapting messaging and technical depth to customer needs and stakeholder audiences

Execute customer evaluations effectively, including scoping requirements, addressing objections, answering security questionnaires and supporting RFI/RFP processes

Manage multiple opportunities in parallel while meeting timelines, improving deal velocity, and ensuring smooth handoffs across Sales and Customer teams

Collaborate cross-functionally with Marketing, Customer Success, and other internal teams to ensure a cohesive go-to-market experience for customers

Share customer insights, feedback, and learnings with peers and cross-functional partners to improve alignment and outcomes

Contribute to continuous improvement by suggesting enhancements to demos, templates, storytelling approaches, and Solutions Consultant workflows

Foster strong client partnerships by advocating for customers’ strategic vision with DeepL through hands-on technical support, continuous engagement, remote and on-site sessions, ensuring high satisfaction and long-term solution adoption

Qualification

Pre-sales experienceTechnical consultingSaaS implementationsREST APIsSecurity complianceSolution scopingCurious mindsetCommunicationCollaborative team playerAdaptability

Required

3–5 years of professional experience, with exposure to pre-sales, sales engineering, technical consulting, customer success, or SaaS implementations

Experience supporting customer-facing sales or technical engagements in a fast-paced SaaS or technology environment

Ability to independently execute foundational Solutions Consultant tasks such as discovery, demo delivery, solution scoping, and objection handling

Solid understanding of REST APIs, SaaS concepts, and common integration patterns; and familiarity with SSO and authentication frameworks

Working knowledge of security and compliance topics, with the ability to support IT questionnaires and participate in RFI/RFP processes

Strong verbal and written communication skills, with the ability to adapt messaging to technical and non-technical audiences

Comfortable managing stakeholder expectations and keeping Sales partners informed and aligned

Curious mindset with interest in industry trends, customer use cases, and competitive landscape

Resilient and adaptable, thriving in a scale-up environment where processes evolve and priorities shift

Collaborative team player who seeks feedback, reflects on performance, and actively shares learnings with peers

Excited about joining a scale-up where not everything is figured out. We move fast and are actively building the playbook, and we must shift priorities and adapt dynamically to new situations