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IRA Financial · 20 hours ago

Billing & Collections Specialist

Sioux Falls, SD

Full-time

Onsite

New Grad, Entry Level

IRA Financial is seeking a Billing & Collections Specialist to contribute to the operational success of their billing department. The role involves processing billing invoices, ensuring timely payment collections, and resolving discrepancies while maintaining comprehensive billing records.

Financial ServicesFinTech

Responsibilities

Generate and distribute accurate billing invoices to clients in a timely manner

Address billing inquiries and concerns from clients in a professional and timely manner

Reconcile billing statements and resolve any discrepancies or issues

Maintain organized and up-to-date billing records, including invoices, payments, and customer information

Ensure compliance with company billing policies, as well as local, state, and federal regulations

Contact clients with overdue accounts via phone, email, or mail to negotiate payment arrangements and facilitate debt resolution

Negotiate payment plans and settlements with clients based on their financial situations and organizational policies

Identify opportunities for process improvements and efficiency in billing process and procedures

Maintain up-to-date knowledge of IRA rules and regulations

Work closely with internal teams to ensure seamless experience for clients and support overall business objectives

Other tasks as assigned by management

Qualification

Billing software proficiencyFinancial systems knowledgeSalesforce experienceNet Suites experienceCustomer serviceVerbal communicationWritten communicationAttention to detailTime managementTeam collaboration