American Airlines · 21 hours ago
Crew Manager, Inflight Performance
Fort Worth, TX
Full-time
Onsite
Mid Level
3+ years expAmerican Airlines is a leading airline company that offers travel opportunities and career growth. The Crew Manager, Inflight Performance supervises flight attendants' performance, ensuring compliance with policies and providing necessary coaching and support.
AerospaceAutomotiveTransportationTravel
Responsibilities
Manage the day-to-day performance reports for an assigned group of flight attendants
Leads all performance conversations and updates/documents flight attendants’ record in the Attendance and Performance System (APS)
Ensures flight attendants understand and comply with Inflight policies, procedures, and regulations
Provides coaching and counseling to flight attendants to address performance concerns
Implements appropriate action for violations, up to and including dismissal
Supports Inflight initiatives related to flight attendant performance
Participates in task forces to problem solve and plan the future direction of the Performance team
Qualification
Required
Bachelor's Degree or equivalent experience
3+ years of related experience
Ability to work shift work, including weekends and holidays
Must be able to work on-site at assigned base/location
Knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Excellent interpersonal, planning, and organizational skills
Ability to work and make decisions independently
Preferred
Current or Previous Inflight Crew Manager
Flight Attendant experience
Knowledge and experience with American-specific systems including SABRE/DECS-FOS, Absence Tracker, Attendance & Performance/Flight Caps, Tableau
Experience working with represented labor groups
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
10001+ employees
H1B Sponsorship
American Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
Recent News
2026-01-16
Company data provided by crunchbase