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Bloomerang · 6 hours ago

Business Transformation Manager

United States

Full-time

Remote

Mid, Senior Level

$82K/yr - $123K/yr

Bloomerang is a company dedicated to empowering nonprofits through innovative technology and support. The Business Transformation Manager will drive alignment across teams and processes to enhance the customer experience and streamline operations, leading enterprise-level transformation initiatives and facilitating cross-functional collaboration.

CRMNon ProfitSoftware

Work & Life Balance

No H1B

Responsibilities

Own the planning, execution, and tracking of enterprise-level transformation initiatives in partnership with functional leaders

Facilitate cross-functional working sessions and solutioning discussions that drive alignment, decisions, and execution

Proactively identify and address risks, misalignment, or bottlenecks before they impact delivery

Synthesize complex inputs into clear recommendations, risks, tradeoffs, and priorities for senior leaders and executive audiences

Establish and maintain program metrics, dashboards, and reporting to monitor progress, outcomes, and dependencies

Serve as the central point of coordination and communication for stakeholders, providing clear, timely updates on status, milestones, and decisions

Enable teams to adopt new processes, tools, and ways of working that improve efficiency, scalability, and customer impact

Qualification

Program managementAnalytical thinkingCross-functional collaborationSalesforce knowledgeAI tools applicationClear communicationAdaptability

Required

Strong program management discipline, with the ability to structure complex initiatives and drive multiple workstreams forward in parallel

Proven ability to build trust and influence outcomes across functions without direct authority

Clear, concise communication skills, with the ability to tailor messages for technical, operational, and executive audiences

Analytical and systems-oriented thinking, with a demonstrated ability to synthesize information, identify root causes, and translate insight into action

Comfort operating in fast-changing environments, adjusting plans while maintaining momentum, accountability, and focus on outcomes

Working knowledge of Salesforce or similar CRM platforms, including workflows, reporting, and dashboards

Actively explore, learn, and responsibly apply AI tools to improve efficiency, insight, and decision-making in support of Bloomerang's mission

Benefits

Generous health, vision, and dental insurance options

HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere

Competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave

401k match to help invest in your future

Everything you need to be successful, shipped right to your door

Company

Bloomerang

Glassdoor4.0

Bloomerang is the Giving Platform built for purpose, trusted by 24,000+ nonprofits to raise more funds, retain more supporters, and create lasting change.

Founded in 2012