Florida Digestive Health Specialists · 17 hours ago
Front Desk Coordinator
Tampa, FL
Full-time
Onsite
New Grad, Entry LevelFlorida Digestive Health Specialists is one of the largest single-specialty, physician-owned GI practices in Florida, established to provide comprehensive gastroenterology services. They are seeking a Front Desk Coordinator to manage patient interactions, administrative tasks, and ensure smooth front desk operations.
Health CareHospitalTherapeutics
Responsibilities
Greet patients and visitors with a warm and welcoming demeanor
Ensure the completion of patient paperwork, sign-in, and security procedures and the scheduling of patients
Answer phone calls, take messages, and redirect calls as necessary
Keep patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
Communicate effectively with patients, medical staff, and other team members
Comfort patients by anticipating patients’ anxieties and answering patients’ questions
Verify insurance information, process patient balances, and reconcile copayments daily
Handle inbound calls and inquiries from patients regarding appointments and general inquiries with professionalism and empathy
Maintain accurate patient records, ensuring all necessary information is collected and updated in the system
Adhere to HIPAA regulations and protect patients’ rights by maintaining confidentiality of medical, personal, and financial information
Maintain cleanliness and organization of the front desk and reception area
Maintain operations by following policies and procedures, reporting needed changes
Assist with other administrative tasks as assigned by management
Other duties as assigned
Qualification
Required
Bilingual in English and Spanish
High school diploma or equivalent
Excellent verbal and written communication skills with the ability to communicate effectively with patients and healthcare professionals
Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment
Empathetic and compassionate demeanor, with the ability to handle sensitive patient situations with care and professionalism
Proficiency in using scheduling software and electronic medical records (EMR) systems
Ability to maintain professionalism and composure in stressful situations
Ability to collaborate effectively with colleagues and contribute to a positive work environment
Willingness to adapt to changing priorities and work schedules as needed
Preferred
Previous experience in a medical office or healthcare setting
Benefits
Comprehensive benefits package including health insurance, retirement plan, paid time off and paid holidays
Professional development opportunities
Positive and collaborative work environment
Company
Florida Digestive Health Specialists
Florida Digestive Health Specialists is a healthcare.
Founded in 2011
201-500 employees
Funding
Current Stage
Growth StageRecent News
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