Catholic Charities of the Diocese of Rochester · 10 hours ago
PROJECT ANCHOR HOUSING STABILITY SPECIALIST
Rochester, NY
Full-time
Onsite
Entry Level
$19/hr - $23/hr
1+ years expCatholic Charities of the Diocese of Rochester is dedicated to supporting long-term housing stability through their Project Anchor initiative. The Housing Stability Specialist is responsible for client intake, eligibility determination, and ongoing case management while providing culturally competent services to participants.
Government Administration
Responsibilities
Manages workload independently, prioritize tasks, and meet program deadlines
Participates in program development by identifying barriers, recommending improvements, and following established procedures
Provides services in a culturally competent and trauma-informed manner, demonstrating empathy, respect, and professionalism
Maintains a customer service approach when working with clients, internal staff, and external partners
Maintains knowledge of community resources to support participant needs
Participates in required meetings, training, and professional development activities
Supports and uphold the Agency’s Mission, Vision, Values, and Strategic Plan
Conducts client intake and eligibility assessments in alignment with Project Anchor and funder requirements
Clearly communicates program expectations, documentation requirements, timelines, and decision processes to participants
Collects, reviews, and verifies documentation needed to determine eligibility
Assists participants in understanding and meeting program requirements
Communicates regularly with participants regarding outstanding items, deadlines, and case status
Collaborates with supervisors and relevant partners to resolve barriers while maintaining compliance
Prepares cases for review and ensure all eligibility requirements are met prior to approval
Notifies participants and relevant parties of case decisions and approved services
Coordinates and track subsidy disbursements and required documentation
Completes all funder-required assessments and data entry (e.g., HMIS, Social Determinants of Health)
Conducts required monthly, quarterly, and annual reviews to confirm ongoing eligibility
Provides referrals and guidance, when appropriate, to support participant goals and housing stability
Maintains and develops professional knowledge and skills through involvement in Agency in-service training, workshops, reading, and conferences
Awareness of and actively supporting the Agency's Mission, Vision, Values, and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Participates in relevant Agency meetings and/or trainings
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops
Completes other duties as assigned
Qualification
Required
Bachelor's Degree in Human Services or related field preferred
At least 1-2 year(s) of experience within a Financial Assistance and/or Human Services setting
Must have experience with Microsoft Office
Ability to prioritize work, plan effectively, and complete tasks with minimal supervision
Ability to work efficiently, manage competing demands, and meet deadlines in a fast-paced environment
Commitment to ongoing self-awareness and healthy stress-management practices
Ability to maintain confidentiality and comply with all required regulatory and agency training
Strong verbal and written communication skills
Demonstrates behaviors that align with the Agency's mission, values, and policies
Willingness and ability to promote teamwork and collaboration using trauma-informed, respectful, and constructive communication, including conflict resolution and de-escalation skills
Access to reliable transportation for travel to the office and required work-related events
Benefits
Competitive salary and 403b retirement plan
Generous time off package and work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of truly making a difference in people's lives
Company
Catholic Charities of the Diocese of Rochester
Inspired by the Gospel and rooted in Catholic Social Teaching, we’re on a mission to build a just and compassionate society to advance the dignity of all people.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase