ESET North America · 16 hours ago
Channel Account Manager
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $90K/yr
5+ years expESET North America is a global digital security company dedicated to protecting customers and businesses. The Channel Account Manager will drive growth through managing strategic partner relationships and delivering revenue, while collaborating with MSPs and MSSPs to develop business plans and identify new opportunities.
Computer Software
Responsibilities
Responsible for understanding, managing, and developing complex partners and difficult-to close sales, building trusted relationships with partner reps, owners, and stakeholders; includes creative problem-solving and conflict resolution
Ensure partners are aware of ESET’s latest portfolio with consistent check-ins and partner feedback including training and manage MSPs/MSSPs to sell ESET’s product portfolio within the assigned territory; facilitate access to applicable resources and tools
Achieve monthly and annual revenue and KPIs targets
Creating and executing Business Plans with strategic Partners including metrics and goals, marketing plans collaborating with partner marketing and product roadmaps with sales engineers
Update and track pipeline activities for partners in ESET CRM
Serves as a liaison to partners with regards to any sales-related issues; spearheads, coordinates, and facilitates appropriate resources for best solutions
Conduct joint onsite end-user sales calls with partner to ensure timely closure of business
Attend MSP/MSSP Industry, lead-generating partner-driven or ESET Corporate marketing events as needed/requested
Other duties as assigned by management
Qualification
Required
Bachelor's degree or equivalent experience preferred, ideally in an IT or cybersecurity-related field
Willingness and ability to travel approximately 20–30%
Proficiency in Salesforce CRM
Minimum of 5 years of B2B sales experience
5–7 years of experience within a Managed Service Provider (MSP) environment and/or MSP channel management
Must have experience in SaaS: Cybersecurity background preferred
Must have intermediate technical knowledge in Cybersecurity and be technically savvy
Advanced understanding business development, with the ability to implement go-to-market strategies with third parties
Ability to proactively generate leads, nurture and develop opportunities and deals, work under a quota, and effectively maintain/expand business relationships through email, phone, and face-to-face contact
Advanced indirect revenue and lead generation knowledge, including knowledge of all facets of the sales process and experience forming successful relationships
Ability to make appropriate decisions balancing and weighing the relative costs and benefits of potential actions to the company, the partner, and the customer
Extensive Channel Management, Training, and Channel Development Experience
Proficiency in Microsoft Office products (Word, Excel, PowerPoint)
Benefits
401(k) matching
Wellness and WFH Stipends
Dental Insurance
Employee Assistance Program
Health insurance
Life insurance
Paid time off
Volunteer Time off opportunities
Tuition reimbursement
Vision insurance
Remote Working environments
Company
ESET North America
For more than 30 years we have been here helping to watch over and protect progress.
51-200 employees
H1B Sponsorship
ESET North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Aaron Caluya
Inside Partner Account Manager
Alex Michalas
Partner Account Manager
Company data provided by crunchbase