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United Digestive · 22 hours ago

Senior Manager of Learning (63953)

Atlanta, GA

Full-time

Hybrid

Senior Level

7+ years exp

United Digestive is a healthcare organization seeking a Senior Manager of Learning responsible for designing, developing, and delivering learning initiatives. The role involves partnering with leaders to create impactful onboarding and training programs that enhance workforce capabilities and support team member development.

FinanceHealth CareHuman ResourcesInformation TechnologyManagement Consulting

Responsibilities

Assess organizational training needs and ensure training strategy and content aligns with organizational priorities

Partner closely with leaders and subject matter experts to design and deliver role-specific learning pathways and targeted training initiatives for clinical and non-clinical team members across our organization

Create and deliver leadership development programs to improve readiness and team performance

Partner with HR and department leaders to create relevant onboarding and orientation content that reflects current organizational processes, policies and culture. Participate in orientation sessions for new hires ensuring all new team members receive consistent, compliant, and engaging experience

Measure the effectiveness of training programs using KPIs such as competency assessments, compliance rates, turnover, and feedback to drive adoption, adherence and continuous improvement

Ensure programs are aligned with compliance, quality, and patient care standards in a healthcare environment

In partnership HR Operations and SMEs, manage the LMS platform in Paycom Learning including course setup, user enrollment, and compliance tracking. Ensure the maintenance of accurate training records for audits and licensure purposes

Build and deliver quarterly reporting for training initiatives and outcomes for the organization

Facilitate instructor-led training and train-the-trainer sessions (in person or virtually) on relevant topics

Develop instructional materials such as course manuals, simulations, and e-learning content tailored to adult learners in a healthcare environment

Performs any other duties and/or special tasks as assigned by United Digestive leadership

Qualification

Learning & DevelopmentLMS AdministrationInstructional DesignELearning ToolsHealthcare ExperienceProject ManagementStakeholder ManagementCommunication SkillsFacilitation SkillsNegotiation Skills

Required

Bachelor's degree in Education, Human Resources, Organizational Development, or related field

7+ years of progressive experience in learning & development, including LMS administration and program design

Experience leading learning efforts with a strong emphasis on leadership, healthcare, customer service/experience, compliance and role-based training within a geographically dispersed organization

Strong business insight, with the ability to link learning efforts to measurable business impact

Strong project management skills with the ability to lead cross-functional initiatives

Excellent communication, facilitation, and stakeholder management skills

Hands-on experience with eLearning tools (Articulate, Captivate, etc.)

Knowledge of instructional design models such as ADDIE or Bloom's Taxonomy

Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Influencing, negotiation and facilitation skills to champion and maintain collaborative relationships with key partners

Proven ability to interface with team members at various levels from Individual Contributor to C-Suite Executives