Salesforce · 12 hours ago
AI Specialist Solution Engineer – Public Sector
San Francisco, CA
Full-time
Hybrid
Senior Level
$158K/yr - $211K/yr
5+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The AI Specialist in the Global Public Sector is responsible for designing, architecting, and demonstrating next-generation Agentic AI solutions to modernize government, education, and non-profit services.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Architect Agentic Workflows: Design and demonstrate Employee, Service, and other types of Agentforce Agents that can reason, orchestrate multi-step tasks, and execute actions across disparate public sector systems
Data Foundation & Grounding: Demonstrate and collaborate with customers to identify foundational data-centric solutions using the Salesforce platform and Salesforce Data Cloud to enable Agentic and general Salesforce AI solutions that are grounded in relevant data to increase trust and reduce inaccuracies and hallucinations
Trust & Governance Leadership: Serve as an expert on trust and governance of AI on the Salesforce platform, including the use of the Einstein Trust Layer, Session Tracing Data Model (STDM), and Data Cloud for AI governance, management, and observation
AI Workshops & Prototyping: Lead "Build with AI" workshops and develop high-impact Proofs of Concept (POCs) that show how GenAI can solve specific agency pain points, such as benefits eligibility or emergency response routing
Technical Sales Authority: Serve as the technical lead for strategic RFPs, ensuring that AI solutions are architecturally sound, scalable, and integrated with existing government legacy systems
Product Feedback Loop: Collaborate directly with Salesforce Product Engineering to relay field requirements, ensuring Public Sector needs for feature parity are prioritized in the product roadmap
Qualification
Required
B.S. computer, engineering, mathematical, or equivalent technical experience in implementation or technical pre-sales
5+ years of experience in technical pre-sales, focusing on SaaS, Cloud, or Enterprise AI
Deep understanding and experience in multiple LLM models and integration via MCP and APIs with LLMs with 3rd party solutions
Understands how to integrate predictive and generative models in business processes and workflows
Can recommend the appropriate technique and model for the workflow in question
Proficiency in advanced prompt engineering techniques (Chain-of-Thought, ReAct) and experience with AI orchestration frameworks
Strong understanding of vector databases, semantic search, and how unstructured data, images, and multi-modal solutions can be utilized in RAG-based solutions
Familiarity with the ethical implications of Generative AI in government, including bias mitigation and the 'Right to Explanation' for automated decisions
Ability to pivot from a deep-dive technical discussion with developers to a high-level strategic vision presentation for a C-Suite audience
Preferred
Current Salesforce AI Specialist Certification (or equivalent) and experience with Data Cloud or MuleSoft
Salesforce Administrator, Salesforce Service Cloud, and Salesforce App Builder certifications are highly desirable
Proficiency in coding languages such as Python, Node.js, Ruby, etc and familiarity with libraries like LangChain, PyTorch, or TensorFlow
Knowledge of government-specific security frameworks (FedRAMP, HIPAA, StateRAMP)
Experience using Tableau or CRM Analytics to visualize AI-driven insights and predictive trends
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-16
2026-01-16
Investing.com
2026-01-16
Company data provided by crunchbase