Customer Tech Support Specialist jobs in United States
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QualStaff Resources · 8 hours ago

Customer Tech Support Specialist

positionUnited States
timeContract
remoteRemote
seniorityEntry Level
money$18.50/hr - $21/hr
date1+ years exp

QualStaff Resources is passionate about creating new possibilities through their medical devices. They are seeking a Bilingual Customer Support Specialist to assist customers with technical issues related to their medical devices.

DeliveryHuman ResourcesInformation TechnologyStaffing Agency

Responsibilities

Assist customers primarily by phone, sometimes via chat, regarding medical device product
Troubleshoot technical issues related to the product
Document each interaction into the CRM accurately

Qualification

Technical support experienceBilingual EnglishBilingual French/SpanishElectronic documentation systemsHIPAA knowledgePatienceEmpathyCommunication skills

Required

1 year+ of customer service experience, preferably in a technical support role
Seeking fully bilingual candidates – verbal and written; English and either French or Spanish
Experience with electronic documentation systems, HIPAA environments, and troubleshooting support is ideal
Patience, empathy, and communication are key
Must have dependable internet service

Benefits

Computer equipment will be provided

Company

QualStaff Resources

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QualStaff Resources is a staffing and recruiting company providing employment solutions.
dateFounded in 1998
location
San Diego, California, USA
people-size501-1000 employees
web-link
http://qualstaffresources.com

Funding

Current Stage
Late Stage
Company data provided by crunchbase