Serco · 1 day ago
Data/Network Specialist
Austin, TX
Full-time
Onsite
Senior Level
5+ years expSerco is seeking a Data/Network Specialist to join their team supporting the Texas Department of Transportation's Traffic Management Center operations. This role focuses on ensuring traffic management systems and communication networks function efficiently to enhance roadway safety and performance.
AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation
Responsibilities
Configure and integrate Traffic Management Systems (TMS) across key functional areas, including:
Field devices such as Dynamic Message Signs (DMS), CCTV cameras, video distribution equipment, and traffic sensors
Control, monitoring, and communication with traffic control devices in the field
Client-server architecture and network integration
Assignment and tracking of equipment, TMS hardware integration, and Internet Protocol (IP) address management
Development of simplified configuration and system plans
Compile, organize, and analyze operational data to identify system gaps and improve traffic operations efficiency
Provide data and analysis for performance measurement and reporting on TMC operations and ITS performance
Interpret complex datasets using statistical techniques to produce actionable insights and ongoing reports
Acquire, manage, and maintain data from multiple sources; ensure integrity and reliability across all databases and systems
Identify, analyze, and interpret trends or patterns in complex datasets to support performance improvements
Validate and ‘clear’ data, reviewing reports and indicators to locate and correct issues in data or system configurations
Work closely with management to prioritize business and information needs and define new opportunities for process improvement
Assist in monitoring and communication with traffic control devices, making adjustments as needed to support operational goals
Support traffic signal operations, including controller configuration, firmware updates, and detection technology integration
Assist in troubleshooting and optimizing traffic signal performance and recommend operational improvements
Report on traffic signal maintenance and operational performance metrics to track key performance indicators
Coordinate with adjacent jurisdictions when making signal timing changes that affect interagency traffic flow
Support configuration of connected traffic signals into the Austin District’s Advanced Traffic Management System (ATMS) for enhanced monitoring and reporting
Qualification
Required
Bachelor's degree in engineering from an accredited university
At least five (5) years of experience within the past seven years in TMS system configuration and integration across field devices, networked systems, and client-server architecture
Managing IP-based networks and TMS hardware integration
Equipment assignment, tracking, and configuration documentation
Experience with traffic operations data analysis, including the ability to compile and interpret data for system performance reporting
Familiarity with traffic signal systems, including controllers, firmware, and detection infrastructure
Strong analytical and problem-solving skills, including experience with data interpretation and performance measurement
Ability to collaborate effectively with DOT staff, engineers, and public safety partners
Commitment to quality, accuracy, and operational reliability in support of 24/7 TMC operations
Availability for on-site work at TxDOT Austin District and CTECC facilities and occasional travel within the Austin region
Benefits
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
Company
Serco
Serco is a provider of professional, technology, and management services to government.
10001+ employees
H1B Sponsorship
Serco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (4)
2022 (12)
2021 (12)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown1988-05-12IPO
Leadership Team
Andrew Head
CEO, Serco Asia Pacific
Michael LaRouche
Chief Executive Officer, North America
Recent News
2025-12-31
2025-11-27
2025-10-13
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