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Sonic Automotive · 17 hours ago

Porter - Jaguar Land Rover LA,

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$19/hr - $21/hr

Sonic Automotive, a family of dealerships, is seeking a Service Porter at Jaguar Land Rover LA. The Service Porter is responsible for moving service customer vehicles, ensuring smooth traffic flow, and providing a concierge service approach to enhance customer convenience.

AutomotiveCustomer ServiceRetail

Responsibilities

Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

Maintains a clean and safe service drive area, free of trash, water, leaves and dirt

Drives vehicles to and from service lane, service stalls, and parking lot as needed

Makes key tags for vehicles

Maintains a professional appearance

Performs other duties as assigned

Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

All applicants must be authorized to work in the USA

All applicants must perform duties and responsibilities in a safe manner

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Qualification

Customer service skillsProfessional appearanceSafety awarenessTeamwork

Required

All applicants must be authorized to work in the USA

All applicants must perform duties and responsibilities in a safe manner

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license