Apply on Employer Site

Google Fiber · 18 hours ago

Tech Lead Manager, Customer Experience AI

Mountain View, California

Full-time

Onsite

Lead/Staff

$209K/yr - $230K/yr

10+ years exp

GFiber is a company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. The Tech Lead Manager on the Customer Experience team will oversee the software development process, mentor engineers, and develop customer-facing AI platforms to enhance user experience.

InternetTelecommunicationsWireless

Responsibilities

Oversee the team's software development process

Design and develop compelling features by collaborating with product/business, UX, QA, backend, and other client engineers

Provide technical guidance and mentorship to the team's engineers, including helping them to learn new technologies and solve complex problems

Work with the team to identify and resolve technical issues, includes troubleshooting problems, debugging code, and performing code reviews

Lead the technical software design and implementation through hands-on development

Qualification

Front-end developmentFull stack developmentAI platform integrationTechnical leadershipWeb technologiesNext.jsReactJSAngularJSGoogle Cloud PlatformCollaboration with UXMobile developmentTranslating product requirements

Required

Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience

10 years of front-end development experience working with Web technologies (e.g. Javascript, Typescript, CSS), with at least 5 years working on public customer-facing products

2 years of full stack development experience (ideally Java or Kotlin)

2 years of experience in a technical leadership role

1 year of experience implementing or integrating AI platforms