Optum ยท 16 hours ago
RCM - Business Process Analyst - Remote
United States
Full-time
Remote
Mid, Senior Level
$73K/yr - $130K/yr
5+ years expOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Business Process Analyst role supports the design and implementation of operational digital playbooks for RCM Middle Operations, ensuring compliance and smooth onboarding for new clients while contributing to process standardization across existing accounts.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Support Optum Physician Advisory Services (OPAS)
Contribute to the development and maintenance of digital playbooks by documenting workflows and SOPs under guidance from senior leaders
Ensure alignment with enterprise standards and client-specific requirements
Assist in onboarding new clients by applying established playbook frameworks
Adapt processes to meet client needs while maintaining compliance
Support efforts to standardize workflows across multiple clients
Identify and report opportunities for efficiency improvements
Implement updates to operational content based on regulatory changes
Collaborate with compliance teams to ensure timely adoption
Participate in content review and validation processes
Ensure documentation meets quality and usability standards
Work closely with SMEs and internal teams to execute transformation initiatives
Provide input for Centers of Excellence activities
Escalate issues to the consultant
Qualification
Required
5+ years in RCM with experience in CDI, Coding, HIM
Experience supporting change management initiatives
Solid understanding of compliance and payer-provider dynamics
Preferred
Experience with operational playbook development and process documentation
Proficiency with tools such as Microsoft Office Suite and Smartsheet
Familiarity with governance processes and compliance frameworks
Proven solid communication and collaboration skills across cross-functional teams
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase