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OKX · 9 hours ago

Staff Content Designer

San Jose, California, United States

Full-time

Hybrid

Lead/Staff

$215K/yr - $268K/yr

8+ years exp

OKX is a leading crypto exchange, dedicated to reshaping the future through cryptocurrency. The Staff Content Designer will lead content initiatives, optimize messaging strategies, and mentor other designers to enhance user experiences and achieve business goals.

AppsBitcoinBlockchainCryptocurrencyFinanceFinancial ServicesFinTechInformation TechnologyInternetWeb3

Comp. & Benefits

Responsibilities

Partner with Product Management and Product Design to plan, design, and deliver world class experiences for our users

Create and scale content and messaging strategies that serve the needs of our users and drives key business goals

Develop frameworks, guidelines, and processes to improve content quality and increase workflow efficiency

Analyze our products and services end-to-end, and find opportunities to optimize our product experience

Incorporate user research, data, and metrics into content decisions, and help elevate our process for quantifying the impact of our work

Mentor other CDs by sharing your experiences and best practices, and providing insightful feedback that helps them improve their work

Qualification

Content design leadershipUser research analysisContent metrics trackingCollaboration with stakeholdersDesign software proficiencyMentoring content designersUser empathyCompliancePassion for cryptocurrencyMandarin communicationAdaptability in fast-paced environment

Required

Minimum of 8+ years of experience leading content design

Proven track record of fostering collaboration with stakeholders from Product Management, Product Design, Marketing, User Research, Engineering, and Globalization

Strong user empathy and advocacy, and an ability to bridge the gap with business goals

Ability to adapt quickly and work with a global team across different timezones in a fast-paced environment

Familiarity working with compliance and legal teams, and navigating complex regulatory requirements

Experience managing or mentoring content designers

Experience defining, tracking, and reporting on content metrics and an ability to quantify content design impact

A portfolio or selection of writing samples and past work to share

Familiarity with common design software and content management systems