Tata Consultancy Services · 5 hours ago
Lead QA
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$100K/yr - $120K/yr
10+ years expTata Consultancy Services is seeking a highly experienced transformational Strategic Automation, Framework and Governance Lead QA. This role is critical for steering the organization towards a mature, automated, and quality-first mindset, responsible for establishing enterprise-wide governance, architecture standards, and clear quality reporting.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Define Automation Strategy: Develop and own the multi-year strategy and roadmap for test automation, including frameworks, tools, environments, and integration with the DevOps pipeline (CI/CD)
Architecture & Standards: Design and implement a robust, scalable, and standardized Enterprise Test Automation Framework that supports various application types (API, Web, Mobile, Data) and technologies used across all LOBs
Tool Standardization: Evaluate, recommend, and drive the adoption of centralized, best-in-class QA and automation tools (e.g., Test Management, Performance, Security Testing)
Continuous Testing: Architect the integration of automated tests and quality gates directly into the CI/CD pipelines (Continuous Testing) to ensure quality shifts left into the development cycle
Performance Engineering: Provide architectural guidance on non-functional testing, including strategy for high-volume performance and load testing
Establish Governance Model: Define the organizational QA Governance Model, including standardized processes, artifacts, templates, and best practices (e.g., defect lifecycle, test case design, risk-based testing methodology)
Quality Gates: Define mandatory Quality Gates and exit criteria for all major development phases (e.g., system integration, UAT, production readiness)
Audit & Compliance: Establish a framework for auditing LOBs to ensure adherence to enterprise QA standards, driving consistency and mitigating risk
Mentorship & Enablement: Lead training, workshops, and work with AON centers of excellence (CoE) to uplift the automation skills of existing QA, Dev, and SDET teams across the organization
KPI Definition: Define and manage the critical enterprise-wide Quality Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs), such as Defect Escape Rate, Automation Coverage, and Test Execution Efficiency
Executive Reporting: Design and implement centralized Quality Dashboards that provide transparent, actionable, and visually clear quality status reports to senior leadership and LOB executives
Metrics Analysis: Analyze quality metrics to identify systemic weaknesses in the SDLC/CI/CD process, making data-driven recommendations for targeted process improvements
Cultural Leadership: Act as the evangelist and primary change agent to drive the organization from a manual testing mindset (Ground 0) to a modern, automated, and shared "Quality First" culture
Stakeholder Management: Collaborate and influence LOB CIOs, Development VPs, QA Directors, and Product Owners to secure buy-in and resource alignment for the automation and governance strategy
Standardization vs. Autonomy: Skillfully balance the need for organizational standardization with the autonomy requirements of individual LOBs, ensuring governance is enabling, not obstructing, development velocity
Qualification
Required
10+ years of experience in Quality Assurance and Software Testing, with a minimum of 5 years in an Automation Architect or Enterprise QA Strategist role
Deep expertise designing, implementing, and maintaining end-to-end automation frameworks (e.g., Selenium, Cypress, Playwright, REST-assured, etc.)
Proven expertise in integrating automation within modern CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps) to enable Continuous Testing
Demonstrated history of leading large-scale organizational change to adopt new quality practices across diverse technology stacks and business units
Exceptional leadership, influence, and communication skills, with the ability to articulate technical strategy to both engineers and executive leadership
BACHELOR OF COMPUTER SCIENCE
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
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2026-01-16
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2026-01-16
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