Spectrum Association Management · 2 days ago
Communications Specialist
San Antonio, TX
Full-time
Hybrid
New Grad, Entry Level
$15/hr - $15/hrSpectrum Association Management is a recognized leader in homeowners’ association management with a vibrant culture. They are seeking a Communications Specialist who will manage customer correspondence, collaborate with team members, and contribute to building communication resources.
AssociationConsultingInformation Technology
Responsibilities
Edit and send outgoing customer correspondence (email-blasts, etc.)
Happy doing some repetitive work
Manage workflow queue to ensure timely completion of requests
Establish and maintain content and documents on association websites
Create templates and best practices for common documents to create consistency
Handle High Volume Work. Volume fluctuates, but this role requires determination to finish each day's workload
Edit, and eblast community correspondence from workflow queue
Collaborate with team members to ensure daily workflow responsibilities are completed with high accuracy and within requested delivery times
Expert customer service for internal clients
Contribute to building enterprise communications tools and resources (templates, tips/pointers, training, etc.)
Master and utilize website, eblast, client management software programs
Qualification
Required
Keen attention to grammar details
Ability to work at a high pace
Great attitude
Keen eye for the English language
Editorial judgment
Comfortable with technology
Strength and talent for noticing detail
Writing skills
Open to helping create improvement and change
Happy doing some repetitive work
Ability to manage workflow queue to ensure timely completion of requests
Ability to establish and maintain content and documents on association websites
Ability to create templates and best practices for common documents to create consistency
Determination to finish each day's workload
Ability to collaborate with team members to ensure daily workflow responsibilities are completed with high accuracy and within requested delivery times
Expert customer service for internal clients
Ability to contribute to building enterprise communications tools and resources (templates, tips/pointers, training, etc.)
Ability to master and utilize website, eblast, client management software programs
Benefits
5 weeks of PTO
40 hours per year for community service activities
Hybrid Empowerment Plan
Work / Life balance
Well-structured career track plan with a 6-month review for compensation increase based on performance
Growth and advancement opportunities
11 annual paid holidays
200 hours of PTO (not a typo!)
Formalized education in the HOA industry
Full suite of benefits, including a medical, dental, vision plan, and a 401k program
Free medical clinic in-house (in San Antonio office – virtual appointments for other offices)
Company
Spectrum Association Management
Spectrum Association Management is a management consultancy with services in Texas.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase