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State of Florida · 4 days ago

INCIDENT MANAGEMENT LIAISON - 67072271

United States

Full-time

Remote

New Grad, Entry Level

$38K/yr - $43K/yr

The State of Florida is seeking an Incident Management Liaison for the Agency for Persons with Disabilities. This role is responsible for managing incident reports, ensuring compliance with guidelines, and collaborating with various teams to uphold the agency's mission.

Government Administration

No H1B

U.S. Citizen Only

Responsibilities

Forwards critical incident reports to management staff and State Office based upon APD’s Incident Reporting Operating Procedure

Reviews incident reports submitted by providers and enters into the Agency’s Incident Management System (IMS)

Follows up with providers as needed to obtain missing incident report information and ensures providers submit a follow up incident report within required timeframes as reflected in the Agency’s Operating Procedure

Ensure that wellness visits are conducted within required timeframes for allegations of abuse, neglect or exploitation which occur in an APD licensed group home, Adult Day program or Supported Living arrangement

Ensures incident report is closed within required timeframes

Reviews monthly DCF data download of abuse, neglect and exploitation investigations and ensures all wellness visits have been conducted for allegations not previously reported

Ensures that verified findings of ANE are reflected as critical incidents in IMS and are reported per guidelines outlined in the Incident Reporting Operating Procedure

Reviews monthly data download involving ER/ hospitalizations and ensures associated incident reports have been submitted

Participates in meetings, conference calls, training, workshops/workgroups, and other miscellaneous activities as needed including provider quarterly meetings and regional quarterly meetings with the QIO

Performs other duties as assigned

Qualification

Incident Management System (IMS)Microsoft Office SuiteMicrosoft ExcelAttention to detailCommunication skills

Required

Highschool Diploma or its equivalent

Experience using Microsoft Excel

Knowledge of computer programs: Microsoft Office Suite (e.g., Excel, Word, SharePoint, Teams, etc.) and other Agency implemented software including the Incident Management System (IMS)

Ability to track and meet reporting deadlines

Demonstrate skills in attention to detail