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Hilton · 2 days ago

Event Manager - Signia by Hilton La Cantera Resort and Spa

San Antonio, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Hilton is a leading global hospitality company, and they are seeking an Event Manager to join their team at Signia by Hilton La Cantera Resort & Spa. The Event Manager will be responsible for planning, coordinating, and executing corporate and convention group events, managing a diverse mix of programs from small groups to large conventions.

HospitalityLeisureResorts

Responsibilities

Organize, plan and prioritize your duties by developing plans and goals

Timely communication to internal and external clients via telephone, email, written documents or in person

Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations

Demonstrate knowledge of job systems, products, systems, and processes

Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts

Selling and influencing both internal and external clients

Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution

Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed

Participate in customer site inspections and assist with the sales process as necessary

Other duties as necessary based on business needs

Regular attendance

Qualification

Event planningClient relationship managementConflict resolutionDelphi.fdc knowledgeBusiness development degreeSales skillsCommunication skillsProblem-solving skills

Required

Minimum Years of Experience: Two years of experience planning and executing events within a hotel or resort environment

Preferred

Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Knowledge of Delphi.fdc

Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.