Amerit Consulting ยท 7 hours ago
Service Desk Analyst
Los Angeles, CA
Contract
Onsite
New Grad, Entry Level
$30/hr - $32/hrAmerit Consulting is a fast-growing staffing and consulting firm seeking a Service Desk Analyst for a Medical Center facility. The role involves providing technical support, troubleshooting, and configuring computers and printers for end-users.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
No H1B
Hiring Manager
Bhupesh Khurana
Responsibilities
Proficient in Windows and MacOS
Assist in documenting technical support procedures and maintain CMDB
Deploy and configure Windows and MacOS computers to end-user
Assist and troubleshoot with end-users as needed
Install and configure printers and IOT on computers
Perform basic computer hardware troubleshooting and remediation
Research unfamiliar scenarios
Qualification
Required
Prior experience as a Tier 1 support representative
Comfortable with being on the phone
Able to type 50+ WPM
Excellent communications skills
Proficient in Windows and MacOS
Assist in documenting technical support procedures and maintain CMDB
Deploy and configure Windows and MacOS computers to end-user
Assist and troubleshoot with end-users as needed
Install and configure printers and IOT on computers
Perform basic computer hardware troubleshooting and remediation
Research unfamiliar scenarios
Motivated and a self-starter
Know when to consult and escalate issues
Company
Amerit Consulting
Amerit Consulting is a staffing and recruiting company that offers temporary staffing and payrolling services.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ian Wagemann
President, CEO
Recent News
2023-03-15
2022-07-12
Company data provided by crunchbase