Albertsons Companies · 3 days ago
Front End Manager - Spokane
2507 W WELLESLEY AVE, SPOKANE, WA, 99205, US
Full-time
Onsite
Mid Level
$23.71/hr - $23.71/hrAlbertsons Companies is a leading retail organization, and they are seeking a Front End Manager to oversee customer service programs and ensure a positive shopping experience. The role involves managing customer relations, operating checkstand equipment, and implementing company policies while maintaining a clean and secure work area.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service
Operates checkstand equipment such as cash register, printer, scanner and scale to process customer orders. Engages in suggestive selling and other sales techniques and bags customer orders
Handles monetary transactions including cash, checks, charges, coupons, gift cards, travelers’ checks, food stamps, WIC vouchers, issuing rainchecks and handling refunds. Counts cash register till and is accountable for its contents. Communicates over in-store intercom
Implements all Company policies and legal requirements for the sale of merchandise, including but not limited to sale of tobacco and alcohol, use of WIC vouchers, associate purchases, refunds, handling customer complaints, shoplifting and loss prevention
Responsible for staying current on product location, new products, sales and promotions, monitoring UPC codes and ensuring a safe and secure work area
Controls shrink. Prevents the sale of out of code product
Responsible for keeping checkstand area clean, neat and properly stocked and for ensuring a safe and secure work area
Performs other duties as required or directed, such as go backs, stocking, cleaning, carts retrieval, pricing and rotating merchandise
Responsible for performing all job duties accurately, safely and with honesty and integrity
Represents the store in a positive manner to customers and the public
Qualification
Required
Champions Company and Division customer service programs to meet or exceed Division customer service goals
Handles customer relations in a positive manner, including effective resolution of customer complaints
Promotes Albertson's philosophy of personalized service
Operates checkstand equipment such as cash register, printer, scanner and scale to process customer orders
Engages in suggestive selling and other sales techniques and bags customer orders
Handles monetary transactions including cash, checks, charges, coupons, gift cards, travelers' checks, food stamps, WIC vouchers, issuing rainchecks and handling refunds
Counts cash register till and is accountable for its contents
Communicates over in-store intercom
Implements all Company policies and legal requirements for the sale of merchandise, including but not limited to sale of tobacco and alcohol, use of WIC vouchers, associate purchases, refunds, handling customer complaints, shoplifting and loss prevention
Responsible for staying current on product location, new products, sales and promotions, monitoring UPC codes and ensuring a safe and secure work area
Controls shrink
Prevents the sale of out of code product
Responsible for keeping checkstand area clean, neat and properly stocked and for ensuring a safe and secure work area
Performs other duties as required or directed, such as go backs, stocking, cleaning, carts retrieval, pricing and rotating merchandise
Responsible for performing all job duties accurately, safely and with honesty and integrity
Represents the store in a positive manner to customers and the public
Ability to be friendly, courteous, tactful and to maintain composure in dealing with customers and co-workers
Must possess good oral communication skills
Ability to understand and follow instructions, deal with potentially difficult situations and be a team player
Ability to understand and accept instructions and to communicate with co-workers and the public
Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 55 lbs
Ability to do repetitious work accurately and operate checkstand equipment such as cash registers, scanners and scales
Ability to identify situations that may require immediate attention or intervention and to react according to company policies and procedures
Ability to stand or sit for long periods of time, walk rapidly, bend, stoop, twist and turn frequently
Manual dexterity and good eye-hand coordination are necessary
Ability to learn and memorize a consideration amount of information
Must possess mental alertness and basic mathematics skills
Ability to present a positive image to the public
Complies with all Company policies including safety, loss prevention, attendance, grooming standards and dress codes
May be required to work nights, weekends and holidays
Scheduled hours will vary
Good attendance is required
Benefits
Medical
Dental
Vision
Disability and life insurance
Sick pay
PTO/Vacation pay
Paid holidays
Bereavement pay
Retirement benefits (pension and/or 401(k) eligibility)
Quarterly bonus
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
Founded in 1939
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25BKey Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO
Leadership Team
Susan Morris
Chief Executive Officer
Sharon McCollam
President & Chief Financial Officer
Recent News
2026-01-16
Retail Insight Network
2026-01-09
2026-01-08
Company data provided by crunchbase