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Clarke University · 9 hours ago

Senior Network and Systems Administrator

Dubuque, IA

Full-time

Onsite

Senior Level

7+ years exp

Clarke University is seeking an experienced Senior Network and Systems Administrator to manage, maintain, and secure its network and systems infrastructure. This hands-on technical role will ensure reliable, high-performance IT systems that support teaching, learning, research, and administrative operations across campus.

Higher Education

Responsibilities

Design, implement, configure, and maintain enterprise network infrastructure, including wired and wireless networks, switches, routers, firewalls, VPNs, network access control, and related technologies

Administer server infrastructure (physical and virtual), virtualization platforms (e.g., VMware/Hyper-V), storage systems (SAN/NAS), backup/recovery solutions, and disaster recovery processes

Manage hybrid onpremises and cloud environments, including Microsoft Active Directory, Microsoft Entra ID, Azure, Microsoft 365, and integrated services

Monitor system performance, conduct capacity planning, troubleshoot complex issues, and provide tier-3 escalation support

Implement and maintain cybersecurity measures, including endpoint protection, network security, vulnerability management, and compliance with higher education standards (e.g., FERPA)

Support integration of enterprise applications, such as ERP systems, learning management systems, and scheduling tools

Lead technical projects, coordinate with vendors for product evaluation and support, and contribute to infrastructure upgrades

Develop and maintain system documentation, policies, procedures, and inventory

Evaluate emerging technologies, recommend improvements, and perform system installations, upgrades, and patching

Provide mentorship to IT staff and student interns and promote best practices in customer service and teamwork

Qualification

Network infrastructure managementServer administrationCybersecurity measuresVirtualization platformsCloud environments managementProject managementCustomer serviceMentorshipTeamwork

Required

Bachelor's degree in information technology, Computer Science, Management Information Systems, or related STEM preferred

Minimum of seven years of progressive experience in enterprise IT management, including data center operations, networking, virtualization, cloud services, and cybersecurity

At least three years in a leadership or supervisory role within higher education or a similarly complex environment

Proven track record in project management, vendor relationships, and working within a budget