ServiceNow · 5 hours ago
Senior Staff Software Engineer- Full Stack
Denver, CO
Full-time
Hybrid
Senior Level, Lead/Staff
$172K/yr - $301K/yr
15+ years expServiceNow is a global market leader in innovative AI-enhanced technology, transforming how organizations work. The Senior Staff Engineer will serve as a trusted engineering lead, collaborating with cross-functional partners to build high-quality, scalable applications and solutions, while contributing to both existing product enhancements and new feature designs.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Build high-quality, scalable, clean, and reusable applications and solutions as part of the Connected Customer Experience (CCX) team, collaborating with engineering leads, architects, and cross-functional partners
Develop across the full web technology stack, including JavaScript, AngularJS, React, HTML, CSS, and SQL
Design, develop, and optimize next-generation AI Agents that power intelligent automation and enhance user experiences
Contribute within a Scrum-based Agile environment that prioritizes hands-on coding and continuous delivery over heavy documentation and meetings
Partner with Connected Customer Experience (CCX) product teams to understand requirements and take ownership of features—from design and implementation to testing and delivery
Build intuitive, configurable software that supports diverse customer needs and enables easy adoption and customization
Play a key role in both the enhancement of existing products and the design and implementation of new features within the CCX portfolio
Share knowledge, provide guidance, and contribute to a culture of learning and collaboration across the team
Qualification
Required
Typically requires a minimum of 15 years of related experience building enterprise-grade applications
10+ years of Full Stack Development using Javascript/ Java or related OOP (expertise in end-end application development, maintenance, & deployment covering all platform and UI/UX aspects)
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the developer productivity (Usage of Open AI, Windsurf, Cursor etc.)
Exposure to or hands-on experience with GenAI solutions, including Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), or Agentic AI systems
Proficient in modern UI frameworks such as Angular or React, with strong JavaScript development skills
Experience working across multiple technology stacks, including: Cloud Platforms: Azure, AWS; Messaging Systems: Kafka, Dell Boomi; Monitoring Tools: Splunk, Catchpoint; Web Infrastructure: API Gateways, CDNs
Passion for JavaScript and the Web as a platform, reusability, and componentization
Advanced knowledge of data structures, algorithms, design patterns, and software performance tuning
Advanced experience working with relational databases including development, troubleshooting and performance optimization
Demonstrated ability to lead technical initiatives and collaborate across teams without formal authority
Excellent communication and interpersonal skills; able to translate complex concepts for various audiences
Strong organizational skills with the ability to manage and prioritize multiple complex initiatives
Operate with a higher degree of autonomy, level-head, acting as a force multiplier by identifying and solving ambiguous, product problems
Passion for web technologies, reusable components, and building developer-friendly platforms
Preferred
Experience in end-end Custom Application development on ServiceNow platform is added advantage
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase