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inKind · 1 day ago

Senior Product Analyst

Austin, TX

Full-time

Onsite

Mid, Senior Level

$100K/yr - $120K/yr

5+ years exp

inKind is a company focused on building a two-sided marketplace, and they are seeking a Senior Product Analyst to turn complex data into actionable insights that guide product decisions. This role involves collaborating with product managers, engineering, and business stakeholders to enhance the diner and restaurant partner experience through data-driven strategies.

E-CommerceFinTechFood and BeverageGift CardLocal BusinessRestaurantsSmall and Medium Businesses

Responsibilities

Analyze diner and partner behavior across the B2C marketplace to surface insights, identify trends, and proactively recommend product improvements

Partner with PMs to size opportunities, prioritize roadmap decisions, and translate data into clear, actionable narratives

Build and maintain dashboards in Sigma and define key product metrics to ensure consistent, accurate visibility across the organization

Design statistically rigorous A/B tests, evaluate results, and document learnings to guide experimentation strategy

Investigate performance anomalies or unexpected behaviors, providing timely insights that help the team course-correct

Collaborate with engineering to improve event instrumentation, ensure accurate tracking in Amplitude, and address data quality issues

Produce regular reporting and analyses for Product and leadership to monitor product health and feature performance

Support cross-functional teams such as Marketing and Finance with attribution analysis, forecasting inputs, and partner performance insights

Serve as an embedded analytical thought partner, bringing forward opportunities, hypotheses, and experiments rather than waiting for requests

Contribute to building strong analytical foundations through clear documentation, metric definitions, and repeatable analysis methods

Qualification

SQLStatistical methodsA/B testingBI toolsEvent-based analyticsData storytellingProactivityResourcefulnessCollaborationClear communication

Required

5+ years of experience in product analytics, business intelligence, and/or a quantitative analyst role in tech

Strong proficiency in SQL and experience working with large, complex datasets

Experience with BI tools such as Sigma, Looker, Tableau, Mode, or similar

Experience with event-based analytics platforms (ex. Amplitude, FullStory, or similar)

Hands-on experience analyzing user behavior across acquisition, activation, engagement, and retention

Demonstrated experience designing and analyzing A/B tests

Proven ability to convert analysis into clear, actionable business and product recommendations

Analytically Rigorous: Expert in SQL and proficient in statistical methods; comfortable analyzing large datasets and producing work that can withstand scrutiny

Proactive & Insight-Driven: You don't wait to be told what to explore. You surface patterns, anomalies, and opportunities before others notice them

Business-Minded: You understand that data drives decisions, translating analysis into narratives that influence product and business outcomes

Resourceful & Scrappy: You work effectively with imperfect data and ambiguous problem spaces and know how to ship insights despite limitations

Clear Communicator: You can present complex analytical findings to technical and non-technical audiences and tell a compelling story with data

Collaborative Thought Partner: You enjoy working closely with PMs and engineers to refine hypotheses, design experiments, and operationalize insights

Preferred

Experience in a two-sided marketplace (B2C), fintech, or consumer technology environment

Experience with Snowflake, PostgreSQL, and transactional database structures

Experience with Python or R for statistical analysis or advanced modeling

Background working embedded within a product team rather than a centralized analytics function

Experience with analytics engineering or data modeling concepts

Familiarity with experimentation frameworks and causal inference concepts

Benefits

Generous PTO and company holiday policy + company paid Short Term Disability

100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost

Child Care Benefits and generous parental leave

Dog-friendly workspace in a secure building with great views of downtown Austin

Daily lunches and snacks