Tampa Electric · 1 day ago
Benchmarking and Metrics Analyst, Progression
Tampa, FL
Full-time
Onsite
Entry, Mid, Senior Level
2+ years expTampa Electric Company is seeking a Benchmarking and Metrics Analyst to support performance management activities within their IT&T Department. The role involves data collection, metrics analysis, and facilitating communication processes, ensuring accurate benchmarking according to industry standards.
EnergyMiningRenewable EnergySolar
Responsibilities
Assists IT&T’s data collection/benchmarking activities by supporting internal project plans (sending meeting notices, scheduling rooms, sending reminders, making copies, etc.)
Under guidance, may assist with data gathering (e.g., working with SMEs to gather data, uploading/documenting the data as needed, taking responsibility for one of the areas of study, etc.)
Assists with metrics analysis and reporting activities by maintaining the metrics library/other repositories
Under guidance, may send reminders, ask questions, or complete other follow up activities with SMEs
Updates digital signage (TECO TV and PMTV) as required
Follows internal company processes for responding to and sending out surveys or other requests for information
Under guidance, may assist with working with SMEs to create surveys or other requests
Supports SME participation in information exchange activities (sending meeting notices, scheduling conference rooms, sending reminders, making copies, etc.)
Under guidance, may take full responsibility for and participate in calls, including preparation and follow up activities
Under guidance, may support technology training communication activities (e.g., researching/drafting articles for Insight, monitoring dashboards or other tools, responding to questions, etc.)
Acts as backup for attending core team calls, readout calls, etc
Represents and markets the activities, processes, and studies within IT&T
Supports other departmental activities as needed, including but not limited to technical writing, compliance, research requests, Service Desk support, etc
Qualification
Required
Associate's Degree with a minimum of two (2) years experience in an information technology or utility business; a valid high school diploma or GED with a minimum of four (4) years experience in an information technology or utility business may be considered in lieu of a 2-year degree
Expected to obtain ITIL certification within 6 months of employment in this position
Minimum of 2 years of work experience related to the duties and responsibilities of this position is required. Related experience consists of activities involving finance or audit
Proficient skills with Microsoft Office Suite (including Word, PowerPoint, and Excel)
Excellent communication skills for working with SMEs (inside and outside the company) and all levels of employees throughout the company
Good organizational skills and attention to detail
Proficient knowledge of the organization, along with a broad knowledge of technology
Bachelor's Degree in Computer Science, Information Systems, or a related field with a minimum of three (3) years of experience in an information technology, audit, or utility business. An Associate's Degree with a minimum five (5) years experience in an information technology, audit, or utility business or a valid high school diploma or GED with a minimum of six (6) years experience in an information technology, audit, or utility business may be considered in lieu of a 4-year degree
Expected to obtain ITIL certification within 6 months of employment in this position
Minimum of 2 years of direct work experience performing the duties and responsibilities of this position is required. Must be knowledgeable of IT&T processes and procedures
Minimum of 3 years of work experience related to the duties and responsibilities of this position is required. Related experience consists of project management activities
Proficient skills with Microsoft Office Suite (including Word, PowerPoint, and Excel)
Excellent communication skills for working with SMEs (inside and outside the company) and all levels of employees throughout the company (including the CIO)
Good organizational skills and attention to detail
Cross-disciplinary IT&T and company knowledge and understanding of IT&T benchmarking frameworks
Proficient project management skills and ability to adapt to changing work assignments and emergent issues
Proficient strategic thinking/analytical skills
Minimum of 4 years of direct work experience performing the duties and responsibilities of this position is required. Must be proficient in IT&T processes and procedures
Minimum of 5 years of work experience related to the duties and responsibilities of this position is required. Related experience consists of project management, IT&T financial, and/or audit activities, etc
Preferred
Two (2) years of cross-disciplinary IT&T or financial experience strongly preferred
Four (4)-year degree in Computer Science, Information Systems, or related information technology discipline preferred
Current ITIL certification
TECO utility experience related to the duties and responsibilities of this position consisting of activities involving finance or audit
Knowledge of SharePoint document management
Internal candidate preferred
Knowledge of SharePoint document management and a financial acumen is preferred
Three (3) years of cross-disciplinary IT&T or financial experience strongly preferred
Internal candidate preferred
Internal candidate preferred. Minimum of 3 years of work experience related to the duties and responsibilities of this position is required. Related experience consists of IT&T financial and/or audit activities, etc
Knowledge of bookkeeping/accounting industry practices
Benefits
401k Savings plan w/ company matching
Pension plan
Paid time off
Paid Holiday time
Medical, Prescription Drug, & Dental Coverage
Tuition Assistance Program
Employee Assistance Program
Wellness Programs
On-site Fitness Centers
Bonus Plan and more!
Company
Tampa Electric
TECO Energy Inc. is an energy-related holding company.
1001-5000 employees
H1B Sponsorship
Tampa Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (15)
2023 (6)
2022 (22)
2021 (7)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Brandon Church, SHRM-CP
Human Resources Business Partner
Recent News
2025-10-18
St Pete Catalyst
2025-10-07
Company data provided by crunchbase