Apply on Employer Site

BayOne Solutions · 2 days ago

Account Support Specialist

Scottsdale, AZ

Contract

Hybrid

New Grad, Entry Level

$24/hr - $27/hr

BayOne Solutions is seeking a Compliance Coordinator Associate to manage transaction submissions and ensure compliance with established guidelines. The role involves coordinating documentation, responding to inquiries, and maintaining transaction data to support departmental objectives.

Information and Communications Technology (ICT)Information ServicesInformation TechnologySaaSSoftware

Growth Opportunities

Hiring Manager

Muhmmad Arif

Responsibilities

Coordinate and manage receipt of transaction submissions through the Support Center and electronic imaging systems

Support daily processing of transactions requiring suitability review, including variable annuities, indexed-linked annuities, fixed-indexed annuities, and non-traded alternative investments

Review submitted documentation for completeness, accuracy, and compliance with established guidelines, including basic financial disclosures and calculations

Identify, resolve, and follow up on missing, incomplete, or misrouted documentation

Respond to inquiries from Sales Supervision Managers, Principals, and internal departments regarding transaction submissions

Assign pre-approval cases to Sales Supervision Principals and help balance daily review workloads

Collaborate with principals, managers, and branch offices to resolve submission deficiencies in a timely manner

Enter and maintain accurate transaction data in the Direct Order System

Monitor, report on, and help enforce internal controls to ensure adherence to firm policies and industry regulations

Deliver high-quality customer service by handling inbound calls and corresponding with branch offices via phone, email, and Support Center tools

Perform additional duties as assigned to support departmental objectives