RMC | A Destination Management Company · 14 hours ago
Regional Vice President
RMC is a premier Destination Management Company (DMC) that transforms ordinary events into extraordinary experiences. They are seeking a Regional Vice President who will lead operational oversight, sales, strategic planning, and team mentorship across destination offices, ensuring seamless execution of programs and operational excellence.
Responsibilities
Actively work with their GMs and teams to provide mentorship, sales & operational support, and guidance
Step into acting GM roles when necessary to ensure continuity during vacation, transitions or absences
Support Sales & Operations teams in planning, executing, and managing client programs to deliver exceptional service
Collaborate with destination offices to maintain and elevate program quality and consistency
Align and implement company-wide operational strategies across all destination offices
Regularly assess office operations, identify gaps, and recommend solutions for improvement
Conduct weekly/daily reviews of revenue, profitability, and operational efficiency
Provide actionable insights and recommendations to improve performance and profitability
Mentor and grow talent within the organization, fostering a pipeline for leadership succession
Create a culture of collaboration, accountability, and high performance across destination offices
Build strong relationships with teams through frequent travel and engagement
Promote unity and shared purpose by embodying the company’s vision, mission, and values
Flexibly navigate roles and responsibilities, stepping into different positions to meet business needs
Provide leadership in fast-paced and dynamic environments, ensuring calm and decisive decision-making
Identify and implement new processes, technologies, and training to improve efficiency and team performance
Lead initiatives to streamline workflows and enhance organizational effectiveness
Research and recommend new destinations for potential office openings
Provide insights on growth opportunities, alliances, and partnerships to the COO/CGO
Represent RMC with clients, vendors, and partners to maintain and build strong relationships
Ensure sales & operational alignment with client expectations and RMC standards
Present weekly/daily updates to the COO on office performance, sales & operational insights, and challenges
Highlight opportunities for growth and areas for improvement in sales & operations
Achieve or exceed efficiency targets across destination offices
Drive consistent improvements in office-level revenue and profitability
Maintain high employee satisfaction and retention rates
Ensure consistently high client satisfaction scores through exceptional service delivery
Qualification
Required
8-10 years of senior-level sales & operations experience, preferably in destination management or hospitality
Proven ability to lead and inspire high-performing teams in dynamic environments
Strong sales and program support experience with a client-focused approach
Exceptional organizational, problem-solving, and decision-making skills
Ability to travel extensively and work flexible hours as needed
Possess active driver's license
Ability to engage in physical activities, including standing, walking, and light lifting (up to 25 lbs.)
Prolonged periods of sitting and working at a computer
Frequent travel to destination offices and event sites
Preferred
Bachelor's degree in business administration, Hospitality, or related field
Benefits
Pay for Performance Incentive Plan
Company
RMC | A Destination Management Company
RMC is the largest privately owned destination management company in North America, delivering high-touch, high-impact experiences in the most sought-after destinations across the country.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2024-05-27
2024-03-20
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