Hobart Food Equipment and Service ยท 4 hours ago
Service Technician II
Houston, TX
Full-time
Onsite
Entry, Mid Level
2+ years expHobart Food Equipment and Service is seeking a Service Technician II to provide on-site support for commercial food equipment. The role involves installation, maintenance, and repair of mechanical and electrical food equipment while ensuring a quality customer experience.
Food and Beverage
Responsibilities
Installs mechanical and electrical commercial food equipment and assists in more advanced installs as needed
Maintain, diagnose, and repair basic mechanical commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis
Ability to interpret and follow schematic diagrams
Demonstrate knowledge of sequence of operations for multiple operating modes
Completes and documents preventative maintenance on mechanical and electrical commercial food equipment
Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs
Supports branch and organization financial objectives by providing a quality customer experience
Maintains current organization, industry, and equipment knowledge
Responsible for assigned company assets including vehicle, tools, and inventory
Follows the company's safe driving and other applicable policies
Qualification
Required
High school diploma or GED and 2-4 years of electrical and mechanical experience
High school diploma or GED and 0-2 years of HVACR service experience with an EPA certification
Vocational certificate in HVACR
Demonstrated mechanical and electrical aptitude with troubleshooting experience
Ability to interpret and follow schematic diagrams
Demonstrate knowledge of sequence of operations for multiple operating modes
Completes and documents preventative maintenance on mechanical and electrical commercial food equipment
Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs
Supports branch and organization financial objectives by providing a quality customer experience
Maintains current organization, industry, and equipment knowledge
Responsible for assigned company assets including vehicle, tools, and inventory
Follows the company's safe driving and other applicable policies
Demonstrates mechanical and electrical aptitude to operate and troubleshoot equipment
Skilled in use of various tools and equipment (e.g. basic hand tools, reading and following service manuals, gauges, meters, etc.)
Highly professional demeanor with excellent telephone skills and etiquette
Utilizes various interpersonal styles and communication methods to positively assist and influence customers
Fundamental role in finding ways to address all types of problems
Learns to keep the organization safe from different risks by developing a high sense of alertness
Ability to read and interpret standard service manuals, mechanical diagrams
Sustains understanding of parts stocking and identification methods, practices, and procedures
Understanding of basic math (addition, subtraction, multiplication, division, calculations of percentages, measurement conversions)
Compiles and summarizes data for supervisor and/or branch manager
Demonstrates accuracy and thoroughness
Meets productivity standards as set by Customer Facing Metrics (CFMs)
Is consistently at work and on time
Follows instructions, responds to management direction
Balances team and individual responsibilities
Ability to read and understand safety guidelines of the business
Ability to approach job responsibilities with an emphasis on safety, efficiency, and quality
Prioritizes regular workload, special tasks and concurrent projects
Demonstrated ability to communicate orally with individuals from within and outside the organization
Ability to self-motivate and take direction from senior technicians and management
Thrives in multi-tasking environment and can adjust priorities quickly
Lift up to 75 lbs with or without assistance
Climb up to 10 ft with an A-frame ladder
Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
Extensive walking 3-5 miles / day
Extensive driving 5-6 hours/day
Kneel, squat, bend, push/pull
Move in different positions to accomplish tasks in various environments including tight and confined spaces
Operate motor vehicles or heavy equipment
Operate machinery and/or power tools
Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
Travel requirement up to 50% of time
Normal business hours with occasional/frequent/extended hours as needed
Flexibility with schedule to meet critical deadlines
Extended hours may include nights and/or weekends
Normal scheduled hours cover early mornings, evenings and/or weekends
Preferred
Associates Degree or Vocational Certificate is preferred
Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred
Position/Location dependent. Industry certification is highly desirable
Company
Hobart Food Equipment and Service
While running a business you constantly have a million things going on in your operation every day and any one of them can go wrong without notice.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Terry Strong
Senior Director Technicial and Engineering Support
Company data provided by crunchbase