Apply on Employer Site

Compass Health Center · 7 hours ago

Associate Director, Strategic Partnerships

Silver Spring, Maryland, United States

Full-time

Hybrid

Lead/Staff, Director/Executive

$95K/yr - $115K/yr

2+ years exp

Compass Health Center is a leading provider of mental health services, specializing in Partial Hospitalization Programs and Intensive Outpatient Programs. The Associate Director of Strategic Partnerships will drive referral growth and build partnerships across the DMV, combining clinical knowledge with business development strategies.

Health CareMedicalMedical DeviceMental Health

Responsibilities

Own and grow a portfolio of High-Value Target (HVT) accounts across the DMV, including: Hospital systems and EDs, Academic medical centers, Large outpatient and group practices, School districts and university counseling centers, Employer and EAP partners

Develop and execute territory-specific account plans informed by: Local admissions trends, State-specific access and payer dynamics, Referral friction points unique to DC, Maryland, and Virginia

Build trusted relationships with psychiatrists, therapists, case managers, discharge planners, school counselors, PCPs, and emergency department staff

Translate relationships into measurable qualified referrals, admissions, and pipeline growth

Partner closely with Admissions to ensure: Warm handoffs, Clear admission criteria alignment, Rapid resolution of referral and access barriers

Serve as the eyes and ears of the DMV market, monitoring: Competitive dynamics across in-person and virtual providers, State-specific regulatory and referral nuances, Capacity gaps and unmet clinical needs

Track referral behavior, volume, and feedback using HubSpot CRM and Sigmund Aura

Identify trends and translate insights into strategic recommendations for: Program development, Access improvements, Market prioritization

Provide regular market intelligence to senior leadership to inform regional growth strategy

Position Compass’s virtual and hybrid PHP/IOP offerings as a strategic solution for: Referrers with long waitlists or geographic barriers, Patients requiring continuity of care across state lines (where clinically appropriate), School-based and employer partners seeking flexible access models

Educate referral partners on: Clinical appropriateness of virtual and hybrid care, Admission criteria and patient selection, Outcomes and engagement expectations

Collaborate with clinical and operations leaders to identify: Opportunities to expand virtual programming reach in the DMV, Referral workflows that integrate seamlessly with virtual care pathways

Support virtual CE events, webinars, and digital partner education initiatives

Maintain a strong working knowledge of: Compass treatment models (PHP, IOP, TMS, specialty programming), Admission criteria and payer considerations, Clinical outcomes and differentiators

Confidently articulate Compass’s value proposition to: Hospital leadership, Senior clinicians, Administrative and operational decision makers

Leverage clinical background to: Build credibility and trust, Translate program offerings into real-world referral solutions, Ensure alignment between referring providers and Compass clinical teams

Execute DMV-specific growth campaigns tied to: New program launches, Access expansion, Payer alignment, Seasonal surges (e.g., back-to-school, winter acuity increases)

Partner with Marketing on: Co-branded outreach, CE programs and partner webinars, Digital and virtual engagement strategies

Support regional initiatives such as: Concierge referral pathways, Expedited admissions processes, CompassForward discharge and step-down strategies

Represent Compass across the DMV at: Professional associations, Behavioral health coalitions, Hospital and provider roundtables

Facilitate connections between Compass clinical leaders and: Speaking engagements, Panel discussions, Educational sessions

Manage a strategic calendar of in-person and virtual engagements aligned with pipeline and growth goals

Qualification

Clinical experienceBusiness developmentHealthcare salesCRM systemsData-drivenEntrepreneurial mindsetCultural humilityCommunicationPresentation skillsTeamwork