Arconic · 19 hours ago
MQS Administrative Support Specialist
1480 Manheim Pike, Lancaster, PA, 17601, US
Full-time
Onsite
Entry Level
1+ years expArconic Corporation is a leading provider of aluminum sheet, plate, and extrusions, as well as innovative architectural products. The MQS Administrative Support Specialist is responsible for overseeing customer claims, ensuring timely resolution, and providing administrative support to the MQS Manager and team. This role also involves managing document control systems and coordinating external customer audits.
AerospaceAutomotiveBuilding MaterialConstructionMechanical Engineering
Responsibilities
This position is responsible for issuing approximately $10 million in claims credits per year and must work to maintain good customer relations through fair, equitable, and timely resolution of claims to prevent a negative impact on revenue
This position is responsible for oversight of EtQ document control system deployment and maintenance for the Lancaster facility
This position is responsible for the oversight of the paint code assignments system (PCRR) and the associated product data sheets (PDS) for the Paint Line product
This position is responsible for the coordination of external customer audits
This position is also responsible for the following department tasks:
Maintains office equipment and supplies as well as scheduling and maintaining of meeting rooms
Maintains the department staff calendar to include employee vacations and other key events such as customer visits, external audits, etc
Qualification
Required
High School Diploma or GED from an accredited institution
1 year experience in areas of claims, accounting, accounts payable or customer service
1 year experience with Microsoft Office (Outlook, Excel and Word)
Preferred
Associates degree in Business Administration or other business-related field
2 years experience in areas of claims, accounting, accounts payable or customer service
Good interpersonal skills and ability to work effectively with individuals and teams at all levels of the organization, including customers and external personnel
Familiarity with mainframe data systems such as AS400, and query tools
Demonstrated ability to generate and validate data
Knowledge of ISO 9001 quality systems
Company
Arconic
Arconic delivers aluminum solutions throughout the value chain.
10001+ employees
H1B Sponsorship
Arconic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (4)
2022 (1)
2021 (1)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-05-04Acquired
2020-04-01IPO
Leadership Team
Christopher L. Ayers
CEO and Chairman of the Board
Marcelo Morgueta
Vice President of Finance and Treasurer
Recent News
2025-10-31
2025-10-17
Company data provided by crunchbase