Johns Hopkins Hospital ยท 1 day ago
CLINICAL CUSTOMER SERVICE REP- School Age Med Surg Unit (Rot 40)
Johns Hopkins Hospital is a leading healthcare institution seeking a Clinical Customer Service Representative for their School Age Med Surg Unit. The role involves being the central point of contact for patients, families, and healthcare team members, requiring strong customer service skills and the ability to work collaboratively with nursing and administrative staff.
Hospital & Health Care
Responsibilities
Works as the central point of contact on the care unit for patients, families, visitors and members of the health care team
Performs daily duties with professional, friendly and efficient service
Meets the needs of the unit and department in accordance with Johns Hopkins Hospital policy and procedures
Qualification
Required
High School Diploma or equivalent
Minimum of 6 months in healthcare or office setting
Substantial interpersonal skills are needed to interact with patients, families and medical staff
Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards
Proficiency with Microsoft Word, proficiency with presentation and spreadsheet software preferred
Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties
Benefits
Full medical, dental, and vision plans
Paid time off (PTO)
Tuition reimbursement for you and your dependents
Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
Tell a friend and get paid with our Employee Referral Program Bonus!
Company
Johns Hopkins Hospital
The Johns Hopkins Hospital is a world renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe.