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Leadership Triangle · 1 day ago

Consumer Lending Systems Manager - 01526

Raleigh, NC

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Coastal Federal Credit Union is a financial institution seeking a Consumer Lending Systems Manager to lead a team that supports consumer lending operations. This role involves overseeing system integrations, managing vendor relationships, and ensuring competitive loan pricing while aligning with the credit union's growth objectives.

ConsultingNon ProfitTraining

No H1B

U.S. Citizen Only

Responsibilities

Oversee the implementation and optimization of consumer lending platforms, driving enhancements through advanced technologies and leveraging artificial intelligence to improve integrations with core systems

Partner with internal business units and vendors to ensure smooth deployment of new technologies

Stay current on emerging technologies, system upgrades, and modifications; develop recommendations to enhance system capabilities; and lead all system upgrades and installations, including developing and executing test plans, and documenting outcomes to ensure successful implementation

Manage relationships with lending technology providers, credit bureaus, and other third-party vendors to ensure optimal efficiency and service

Serve as the primary owner and lead for consumer lending systems, ensuring full integration of systems and processes that support underwriting, processing, funding, and post-closing activities for vehicle loans, credit cards, personal loans, and home equity loans. Systems may include Meridian Link, First Close, Zest, Clutch, Dealertrack, RouteOne, and Origence

Compile, produce reporting, present recommendations to management, and maintain competitive loan pricing across indirect and direct auto, personal loans, credit cards and home equity loans

Conduct market research to identify trends and opportunities for new lending products and make recommendations to management accordingly

Lead all campaigns for acquisition, recapture, and utilization for all consumer lending products

Monitor loan portfolio performance, including delinquency, yield, turn times and risk metrics. Provide regular reporting and insights to leadership to guide strategic decisions

Represent Consumer and Indirect Lending on enterprise-wide projects, ensuring systems and needs are considered in broader organizational initiatives

Qualification

Consumer Lending ExperienceProject ImplementationSystem IntegrationVendor ManagementLoan PricingMarket ResearchPortfolio AssessmentBusiness Process ManagementProject Management CertificationMeridian Link CertificationTeam Leadership

Required

Eight years of Consumer Lending experience

Three years of management experience

Project implementation and system integration experience

Related bachelor's degree or four years of additional relevant experience in lieu of degree

Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis