Client Service Associate jobs in United States
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SPS · 7 hours ago

Client Service Associate

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation. The Client Service Associate will process all incoming and outgoing mail, ensuring timely distribution and maintaining records of mail activities.

ConsultingDocument ManagementHuman ResourcesOutsourcing

Responsibilities

Sorts and delivers incoming mail by department and/or employee to ensure timely distribution
Inspects VAP packages for damages
Take photos of VAP packages when customer opens the packages
Sorts and delivers interdepartmental mail including notices and memoranda
Picks up departmental mail
Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine
Processes and weighs outgoing mail
Maintains records of receipt, mailing dates, and other required information
Replenishes postage on the postage meter as needed
Stocks supplies needed for the mailroom & pick up areas
Performs other related duties as assigned
Receive and deliver office supplies

Qualification

Mail sortingOperating instructionsPostage rates knowledgeEmail craftingTimely project completionCommunication skills

Required

Good communication skills
Basic understanding of operating instructions and processes for machines
Basic understanding of or the ability to learn locations and organizational structure
Basic understanding of postage rates and regulations
Ability to correctly sort and distribute large amounts of mail and or packages
Ability to understand and follow written and oral instructions
Ability to craft a well written email
Ability to complete projects in a timely manner
Must be able to lift 30-40 pounds at times
Must be able to traverse office facilities to pick up mail
Able to move at a fast pace
High school diploma or equivalent preferred
Experience in a related area preferred

Preferred

High school diploma or equivalent preferred
Experience in a related area preferred

Benefits

Medical
Dental
Vision
HCFSA
DCFSA
HSA
Commuter Transit and Parking
Supplemental Life Insurance
Accident Insurance
Critical Illness
Hospital Indemnity
Legal Program
Identify Theft Protection
Pet Discounts
Pet Insurance
Group Home and Auto Insurance
EAP
Short Term Disability
Life Insurance
Education Discounts
401k w/ matching
Entertainment Discounts
Paid Time Off

Company

SPS provides an end-to-end portfolio of document and business process services, processes, data, and technology services.

Funding

Current Stage
Late Stage

Leadership Team

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Dan Moscatiello
Chief Executive Officer
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Ralf Schulz
Chief Financial Officer
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Company data provided by crunchbase