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Southern Land Company · 2 days ago

Assistant Community Manager

Philadelphia, PA

Full-time

Onsite

Mid Level

3+ years exp

Southern Land Company is a national real estate development and construction firm seeking a full-time Assistant Community Manager to join their dynamic team in Philadelphia, PA. This role involves providing world-class customer service, assisting with property operations, and ensuring resident satisfaction while overseeing community management tasks.

Real Estate

Responsibilities

Assists with daily, weekly, and month-end reporting including accurate reporting on resident ledgers

Physically walks and inspects community daily addressing any issues and verifying that property conditions meet company standards

Assists with hiring and training of new staff members

Monitors resident satisfaction through various methods of communication and surveys

Develops and maintains knowledge of area competitors

Oversees property operations and staff when Community Manager is not on property

Assists with hosting resident appreciation events

Other duties and responsibilities as assigned

Qualification

Yardi productsProperty management experienceMicrosoft OfficeBookkeeping/account reconciliationCommunication skillsInterpersonal skillsOrganizational skillsTime management skillsAttention to detail

Required

Strong working knowledge of Microsoft Office & Yardi products

Ability to keep sensitive information highly confidential

Excellent written and verbal communication skills

Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person

Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion

Ability to work independently, prioritize work and ask for further clarification when necessary

Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events

High school diploma or equivalent

2 years' experience as an assistant manager

3 years' experience in property management and or HOA

Fair Housing training