Children's Health · 3 hours ago
Sr Enterprise App Analyst (Epic Order/ClinDoc)
United States
Full-time
Remote
Mid, Senior Level
4+ years expChildren's Health is dedicated to improving children's health and well-being through innovative treatments and community involvement. The Sr Enterprise App Analyst is responsible for supporting and enhancing clinical applications, managing projects, and ensuring ongoing production maintenance and support. This role involves evaluating project requests, leading implementation teams, and providing training and documentation for system procedures.
AssociationHealth CareHospitalMedical
Responsibilities
Implementation: Responsibility for evaluating project requests associated with field of expertise and/or systems supported, conducting current state assessments, requirements gathering and definition, future state design and application build activities. Responsible for leading implementation teams in planning, design, development, testing (unit, application and integrated), and deployment of projects, as well as contributing to development of associated training curriculum/program, post implementation documentation and production support services. Ensure systems design supports corporate policies and federal legislation, where applicable
Project Management: Prepare detailed project plans. Lead Application Team in adhering to project schedules and timelines and completing projects on time and within budget. Identify and escalate issues to appropriate sponsor group, steering committee or other governing body to ensure successful implementation (on time, on budget and within scope). Responsible for facilitating change request process in relation to assigned projects. Prepare supporting documentation and present initial project requests and change requests to appropriate Change Advisory Subgroup(s). Provide weekly status updates on assigned projects
Maintenance, Support and Troubleshooting: Monitor, acknowledge and resolve ServiceNow tickets as assigned. Coordinate software and hardware patches, service packs, and version upgrades with customer departments and System Administrator(s). Develop and maintain documentation for system procedures
Administrative: Log hours for project-related work in the Project Portfolio Management (ServiceNow) system on a weekly basis. Utilize ALM Quality Center system for creating test cases and scripts, monitoring testing execution and providing documentation as required for production change control approval. Attend General Information Services (GIS) meetings, weekly Business Application Services team meetings, application team meetings as appropriate, and other meetings as needed
Production Support and Maintenance: On call support (support calendar defined by Group or application suite, pager required); Ensuring the integrity, integration and stability of production system; Formulating system scope and objectives to develop or modify complex system designs; Daily checklist for servers, services, log files, backups, scheduled SQL jobs, scheduled tasks, CPU usage, monitor space, transaction logs etc.; Interface maintenance and support; Ensure coordination and documentation of hardware and software support and upgrades (servers, SQL, Citrix servers, VM Ware, desktop, network, telecommunication, SAN storage, internet application, remote users)
Project Assignments: Design, develop and manage an implementation approach through use of standard project management tools such as work plans, change management tools and issues tracking; Analyze user problems, determine and recommend optimum resolution based on system capabilities and user’s needs; Consult vendor support sites, discussion forums, and other sources to identify leading practices for implementation of systems; Consult with department on enhancements to ensure integration within the existing environment; Participate in design, build, test, troubleshooting and conversions; Assume project lead responsibilities; Plan, direct, develop, and coordinate the detailed process flow, design, implementation, performance management, and documentation of software and hardware implementation
Qualification
Required
At least 4 years of related work experience
Project management experience
Direct experience related to same or similar systems installed at Children's
Four-year bachelor's degree or equivalent experience
Enterprise App Analysts supporting software must demonstrate competency in software used in their role. All training and testing applicable to the role must be successfully completed and passed within 90 days of employment. Continuing education requirements must be completed and maintained for applications applicable to the role
If an internal candidate, 4 years of direct application experience overrides the need for a bachelor's degree or equivalent experience
Benefits
Employee portion of medical plan premiums are covered after 3 years.
4%-10% employee savings plan match based on tenure
Paid Parental Leave (up to 12 weeks)
Caregiver Leave
Adoption and surrogacy reimbursement
Company
Children's Health
Children's Health care specialized children's all health related issue and solve instantly.
5001-10000 employees
H1B Sponsorship
Children's Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (3)
2021 (2)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$22.4MKey Investors
Communities Foundation of TexasHyundai Hope On Wheels
2025-06-26Grant· $3M
2024-08-28Grant· $0.4M
2013-12-02Grant· $19M
Leadership Team
Thomas Burt
SVP, Total Rewards and HR Operations
Recent News
Dallas Innovates
2025-11-06
2025-11-05
Company data provided by crunchbase