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McNees Wallace & Nurick · 11 hours ago

IT Generalist / Help Desk

Harrisburg, PA

Full-time

Onsite

Senior Level

7+ years exp

McNees Wallace & Nurick LLC is a trusted law firm delivering practical legal solutions since 1935. They are seeking an IT Generalist to provide first-tier support, manage deployments, and collaborate on system improvements to ensure smooth technology operations.

Consulting

H1B Sponsor Likely

Responsibilities

Resolve help desk tickets and provide deskside support

Manage workstation standards, imaging, and deployments

Install and maintain desktop applications

Configure mobile devices and manage printers/peripherals

Administer telephone systems and audio/visual setups

Handle user onboarding and offboarding processes

Support video conferencing systems

Perform routine production support tasks, including patching and permissions changes

Provide basic Microsoft Intune and Entra administration

Collaborate on projects to implement and improve systems

Monitor hardware/software licensing and asset management

Participate in on-call rotations and occasional after-hours work

Qualification

TroubleshootingWindows-based systemsOffice 365TCP/IP networkingMicrosoft IntuneCustomer serviceAnalytical skillsOrganizational skills

Required

Bachelor's degree in Computer Science, Business Computing, or related field (or equivalent experience)

Minimum 7 years in a similar role with strong troubleshooting and problem-solving skills

Basic understanding of TCP/IP network

Proficiency with Windows-based desktop systems

Familiarity with Office 365, document management systems, collaboration tools, MFA, and mobile technology

Ability to prioritize tasks, work independently, and deliver exceptional customer service

Strong organizational and analytical skills

Preferred

Previous experience in a law firm or professional services setting

Benefits

Engaging work environment

Robust opportunities for professional development

Challenging and rewarding career paths

Competitive compensation

Company

McNees Wallace & Nurick

Since 1935, McNees Wallace & Nurick has been a trusted, client-focused law firm delivering practical, results-driven legal solutions to businesses, individuals, and organizations.

Founded in 1935

Harrisburg, Pennsylvania, USA

201-500 employees

http://mcneeslaw.com

H1B Sponsorship

McNees Wallace & Nurick has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)