Russell Tobin · 5 days ago
Customer Service Representative
Russell Tobin is seeking a Senior Customer Support Representative to join their team. In this role, you will handle incoming phone calls, providing support on cash management products and financial inquiries while meeting performance metrics.
Responsibilities
Addressing incoming phone calls with a high degree of accuracy and efficiency
Providing support on cash management products, online services, and general financial inquiries
Contributing to a fast-paced, team-oriented environment
Multi-tasking and adjusting quickly to changes in a busy financial service center
Qualification
Required
Highly professional, career-driven, and committed to delivering world-class service
Excellent communication skills and ability to work effectively in a team environment
Strong aptitude for multitasking and adjusting to fast-paced environments
Preferred
Bachelors Degree
Previous Contact Center Experience
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
Employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.