TCI Transportation · 17 hours ago
Service Writer - Heavy Duty Fleet Shop
Houston, TX
Full-time
Onsite
Mid LevelTCI Transportation is a family-owned company dedicated to safety and customer service since 1978. They are seeking a Heavy Truck Service Writer to manage service operations, schedule maintenance, and communicate with customers and team members effectively.
LeasingLogisticsRentalTransportation
Responsibilities
Run weekly BIT/Opacity reports in Fusion of units upcoming/due/past due
Create spreadsheets in MS Excel of unit locations and dates due for both BIT and Opacity
Utilize Fusion L/R contract to locate customer contact information for specific units, for use of notification of upcoming Preventative Maintenance
Notify customers by email and/or phone, to schedule clients to bring equipment in or set up on-site appointments
Distribute work to assigned team/fleet-techs to perform on-site or in-house PM services
Assist in daily yard checks, locate, and verify units on yard are current on BIT, PM, or Opacity services
Review incoming work orders from services performed and update on fusion and/or notify client of any follow-up/major repairs needed
Issue back-up data or records to clients, should they require back up for their files
Schedule outside vendors to perform services outside our service range or hours
Arrange a sub-unit with the Rental department for leased customer units that are brought in for service or repairs
Open, process and scan all work orders for BIT’s, PM’s, Opacity’s, and follow-ups
Qualification
Required
Must have prior experience as a service writer in a commercial transportation shop
A high level of business ethics and confidentiality
Excellent interpersonal and customer-facing skills
Strong communication skills, both written and verbal
The flexibility and willingness to learn
The ability to work as part of a team
The ability to work accurately, with attention to detail
Benefits
Weekly Paychecks | Direct Deposit Available
Safety Incentives up to $300 Quarterly
Medical, Dental & Vision Coverage
Employer Paid Life and AD&D Insurance
401K with Company Match
Vacation and Holiday Pay
Employee Discount Programs
Company
TCI Transportation
TCI Transportation is a transportation services company.
Founded in 1978
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rajnesh Dalton
Chief Operating Officer
Recent News
2024-04-28
Company data provided by crunchbase