University of Washington · 9 hours ago
IT Endpoint and Inventory Administrator
Seattle, Non-Campus
Full-time
Onsite
Mid, Senior Level
$76K/yr - $102K/yr
3+ years expThe University of Washington is seeking an IT Endpoint and Inventory Administrator to join their central IT team within the Department of Medicine. This role involves managing IT end-device configuration and lifecycle management, providing workstation and application support, and ensuring compliance with policies while enhancing user experience across the department's computing resources.
EducationHigher EducationUniversities
Responsibilities
Lead the design, development, implementation, and maintenance of a robust IT inventory system to track equipment lifecycle and reporting
Utilize various systems to create robust reports on the current state of end-device systems. Specific applications include SCCM, JAMF, SharePoint Services, SQL Server, Active Directory, etc
Document and track IT end-user devices from the moment of purchase through disposal ensuring compliance with UW and Department of Medicine policies and procedures
Continually research and analyze emerging technologies and use this knowledge during the planning of next-generation inventory and end-device management systems. Use expert knowledge during the advisory process of purchasing new systems and technologies
Work with outside vendors to evaluate new hardware and software options, make recommendations to management on the purchase of hardware and software solutions to continuously improve IT operations and end user experience
Work with vendors to maintain a comprehensive list of available computing hardware/software for procurement by the Department of Medicine and other supported UW units
Receive and track computing related shipments. Process packing slips and other documents as required by UW and Department of Medicine Policy
Develop comprehensive documentation for inventory system infrastructure and processes
Consult with IT Security Administrator on SCCM security patches, system state security, Operating System upgrades
Generate computing equipment refresh reports and provide recommendations to clients based on equipment age and annual refresh
Use endpoint management tools to monitor operating systems for errors, diagnose operating system issues, including device drivers, network configurations, and communication software
Install, maintain, and update Windows and MacOS operating systems using manual methods and endpoint automation
Upgrade operating systems to most current supported versions using manual methods and endpoint automation
Regular collaboration with the IT Support Manager on various end-user and IT support subjects
Consult with staff and faculty to analyze their computational needs and provide recommendations for the purchase of hardware and software
Network/Desktop applications installation, configuration, and management
Oversight, mentoring, training and task assignments of the student support staff
Mentor and train end users on Microsoft office applications, printers, and workstation network connectivity
Support of Audio/Visual meeting events for the Department of Medicine
Support subject matter experts and outside consultants with the implementation and use of web and network-based applications related to the Department’s academic, research and clinical activities
Implementation and enforcement of Departmental Policies and Procedures
Collaborate with the network administrators and consultants on design issues related to web and network-based applications, such as multi-user databases, etc
Configure and operate department equipment for multimedia applications
Work with the network administrators on issues regarding network and troubleshooting related to end user connectivity issues
Collaborate with the IT Support Manager concerning IT training needs
Support user access from remote sites using remote access tools such as a SSLVPN client and Remote Desktop Connection
Review, implement, and maintain security standards for client workstations, peripherals, and servers
Conduct and verify successful hardware and software inventory
Support the IT Support Manager regarding the maintenance and accuracy of Active Directory user and equipment information
Exchange security and permissions administration for end users
Collaborate in the development, maintenance and distribution of automated Server and Workstation update patches
General equipment Inventory Control administration and reporting
Perform other duties and ad hoc projects as assigned
Self-paced learning for all new technologies that the Department of Medicine IT Services department decides to support
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology or related field AND a minimum of 3 years' experience performing progressively more complex and responsible tasks including support of computer systems, end users, and Active Directory or equivalent on the job experience
Familiarity with Microsoft Configuration Manager (formerly SCCM), especially functions related to image deployment, task sequences, equipment and software inventory, custom reports and queries
Familiarity with multiple MDM systems such as JAMF
Demonstrated excellent written/oral communication skills, user liaison skills and personal interaction abilities
Demonstrated excellent customer service skills
Demonstrated ability to work independently with minimal supervision
Demonstrated ability to exercise good independent judgment in the application of computing policies
Management and administrative skills to include experience with vendors, providing hardware/software consultation and recommendations, and inventory control
Demonstrated experience working with Two Factor Authentication tools, including Duo and PKI smart cards
Knowledge of and hands on experience implementing and supporting whole disk encryption technologies for Windows and macOS (BitLocker and FileVault), including methods of key escrow
Demonstrated a strong knowledge of Microsoft desktop and server OS & familiarity with Microsoft Office applications
Demonstrated a strong knowledge of Apple macOS & familiarity with macOS versions of Microsoft Office applications
Demonstrated knowledge network administration and troubleshooting
Demonstrated knowledge of networked desktop computing in a Windows environment
Experience in a complex computing environment
Demonstrated ability to develop creative solutions for academic, instructional, business and research needs while working within the constraints of the current IT Budget
Experience with Microsoft Active Directory services
Experience in policy and procedure implementation and enforcement using Active Directory Group Policy
Preferred
A minimum of 5 years' experience working within higher-ed IT environments and working with IT security policies for medical institutions
Familiar with the principles of Information Security and system logging
Knowledge of SharePoint Administration and the SharePoint environment
Experience with software installation, configuration and maintenance in a multi-server, distributed computing environment
Experience supporting users within a Federal Information Security Management Act compliant IT environment
Experience with installing and troubleshooting hardware for servers and workstations
Experience installing and troubleshooting Windows and Macintosh workstations
Experience providing system's documentation and implementing system policies and procedures
Benefits
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Company
University of Washington
University of Washington is an educational institution that provides undergraduate, graduate, and research programs.
10001+ employees
H1B Sponsorship
University of Washington has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (249)
2024 (211)
2023 (159)
2022 (171)
2021 (169)
2020 (154)
Funding
Current Stage
Late StageTotal Funding
$205.35MKey Investors
Avista foundationNational Institute of Allergy and Infectious DiseasesAdvanced Research Projects Agency for Health
2025-04-21Grant· $0.01M
2024-09-13Grant
2024-08-13Grant· $21.1M
Leadership Team
Andrew S Allen
Adjunct Professor
Arthur Denny
Founder
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