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Hitt Brands · 2 days ago

Warehouse Operations Manager

Bentonville, AR

Full-time

Onsite

Senior Level

7+ years exp

Hitt Brands is a family-owned consumer products company established in 2003, supplying some of the nation’s largest retailers for over 20 years. The Warehouse Operations Manager is responsible for building and supporting a high-performing warehouse team, ensuring operational excellence through clear communication, safety, and continuous improvement.

Consumer Goods

Responsibilities

Lead, coach, and develop warehouse supervisors and hourly team members

Work collaboratively and transparently with leadership team

Create a culture of trust, accountability, and teamwork

Set clear expectations and provide regular feedback and performance coaching

Hire, onboard, train, and retain top warehouse talent

Schedule and deploy labor fairly and effectively to meet business needs

Foster employee engagement while maintaining high standards

Champion a safety-first culture where employees look out for one another

Ensure compliance with OSHA regulations and company safety policies

Conduct regular safety training, audits, and incident investigations

Ensure proper use and maintenance of equipment (forklifts, pallet jacks, racking)

Maintain a clean, organized, and professional warehouse environment

Oversee daily warehouse activities including receiving, put-away, picking, packing, shipping, and returns

Ensure orders are shipped accurately and on time

Optimize workflows, layout, and processes to improve productivity and reduce errors

Maintain strong inventory accuracy through cycle counts and audits

Support peak seasons and changing volume demands

Effectively manage special projects to minimize expense

Use WMS/ERP systems to manage inventory, orders, and reporting

Identify root causes of inventory discrepancies and implement corrective actions

Partner closely with Supply Planning, Product Development and Sales teams

Communicate clearly with leadership to align priorities and expectations

Establish, track, and communicate KPIs (order accuracy, on-time shipping, inventory accuracy, labor efficiency)

Empower team members to suggest and implement improvements

Lead process improvement initiatives that support scalability and cost control

Balance results with sustainability—doing things the right way, not just the fast way

Qualification

Warehouse leadershipWMS/ERP systemsSafety complianceInventory controlContinuous improvementTeam developmentTechnology proficiencyCommunication skillsProblem-solvingOrganizational skills