IT Support Specialist jobs in United States
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KeyBridge Medical Revenue Care ยท 2 days ago

IT Support Specialist

positionLima, OH
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

KeyBridge Medical Revenue Care is a Best Places to Work Winner known for its award-winning culture. They are seeking an IT Support Specialist to provide hands-on technical support for end-user systems and business applications, ensuring effective user support and troubleshooting in collaboration with IT infrastructure teams.

Health CareHospitalMedical

Responsibilities

Provide help desk and general technical support for end-user hardware, software, and systems
Set up and maintain end-user devices and software; support onboarding and offboarding by provisioning system access
Install, maintain, and troubleshoot business applications, supporting upgrades and escalating infrastructure or network issues as appropriate
Provide end-user training and guidance on standard business tools, including best practices and troubleshooting
Create and maintain IT documentation while identifying and supporting process improvements
Collaborate with IT and business stakeholders on technical issues, system changes, and process improvements

Qualification

IT support experienceTroubleshooting skillsWindows supportMicrosoft 365End-user trainingTime-management skillsDocumentation skillsCommunication skills

Required

Professional experience in IT support, help desk, or desktop support roles
Strong troubleshooting capabilities across hardware, software, and business applications
Experience supporting Windows-based environments and productivity tools
Ability to communicate technical information clearly to non-technical users
Strong organizational, documentation, and time-management skills
Ability to manage multiple priorities while adhering to established processes

Preferred

Experience delivering end-user training
Familiarity with Microsoft 365 (Teams, Outlook, SharePoint)
Experience using ticketing systems and IT documentation platforms

Company

KeyBridge Medical Revenue Care

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KeyBridge Medical Revenue Care is a health care and hospital.
dateFounded in 1981
location
Lima, Ohio, USA
people-size51-200 employees
web-link
https://www.keybridgemed.com

Funding

Current Stage
Growth Stage

Leadership Team

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Scott Koenig
Chief Executive Officer
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Brian Garver
Senior Vice President, Business Development and Marketing
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Company data provided by crunchbase