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Brookdale · 9 hours ago

District Director of Operations

West Hartford, CT

Full-time

Onsite

Director/Executive

7+ years exp

Brookdale is hiring a District Director of Operations to support in the operations of 10 assisted living, memory care, and independent living communities across CT, MA, and NH. The role involves overseeing operations, developing strategies, and ensuring high-quality resident services while managing a significant revenue stream.

Elder CareFacility ManagementHealth CareHospital

Responsibilities

Responsible for developing and providing short-term tactical direction and oversight

Develops short-term improvements impacting an area

Directs the overall operations of an assigned group of communities within a geographic region

Oversees a revenue of $20-60 Million

Develops long-range objectives and strategies for each community within the region

Develops annual operating budget, including census, payroll, staffing and capital forecasts

Monitors and assesses compliance with financial forecasts, productivity and goal achievement

Determines areas needing cost reduction and program improvement and implements changes as needed through the Executive Directors at each community

Implements company-wide programs at communities in the areas of dining, asset management, finance, human resources, and other operational areas

Enhances appropriate communication between the communities and the divisional/corporate offices

Works with community management to implement sales and marketing activities and strategies to maximize occupancy

Assures that resident services reflect the highest quality in conformance with federal and state law and company standards

Enhances the quality of resident care by working with the functional team members in nursing, life enrichment, dining services, housekeeping and maintenance as needed

Evaluates, monitors, and enhances public relations efforts at each community

Assists all regional offices with preparation for state survey and licensing

Assures that all regional communities conform to qualitative and quantitative operating standards

Directly supervises and evaluates performance of Executive Directors within region

Updates, trains, and coaches staff as necessary to maintain high standards of quality care, financial accountability and business growth

Influences change in a positive manner within the assisted living industry through involvement with trade associations, regulatory agencies, and state executive and legislative officials

Partners with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates and families

Qualification

Operations managementFinancial planningLeadership experienceMarketing experienceHuman resources managementAnalytical decision makingOlder adult marketComputer proficiencyCommunication skillsCreativityTime management

Required

Bachelor's Degree in Healthcare, Gerontology, Business or other related field required

Minimum of seven to ten years experience in Operations, Marketing, Financial Planning and Human Resources Management in a management role; or equivalent combination of education and experience

Frequent car travel requires the incumbent to possess and maintain a valid driver's license

Ability to work some evenings/weekends and travel frequently by air or car

Has significant knowledge of an advanced discipline with a working knowledge of related fields

Has significant knowledge of the organization, work environment and process

Has knowledge to direct multiple functions and/or departments with full responsibility for operational results

High degree of accuracy in all assignments, ability to work independently and manage time effectively

Must understand the older adult market

High degree of initiative and creativity, good judgment, excellent oral and written communication skills and the ability to motivate

Ability to operate personal computers and related software

Benefits

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

Tuition reimbursement

Company

Brookdale

Glassdoor3.4

Relationships are the heart of our culture. They help us create a sense of family among our residents, associates and patients. Integrity is our soul.

Founded in 1978

Brentwood, Tennessee, USA

10001+ employees