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Liquid Environmental Solutions · 8 hours ago

General Manager - Commercial Growth & Business Development

Puyallup, WA

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Liquid Environmental Solutions is seeking a General Manager for Commercial Growth & Business Development to lead their efforts in expanding market presence across various sectors. The role entails overseeing branch performance, managing financials, and driving sales growth while ensuring operational excellence and regulatory compliance.

CleanTechEnvironmental EngineeringFuel

Responsibilities

Own full P&L responsibility, including revenue, margins, expenses, and EBITDA performance

Ensure monthly performance meets or exceeds budget, forecast, and growth targets

Prepare and present daily, weekly, and monthly financial and operational updates to leadership

Ensure compliance with OSHA, DOT, CDL, environmental, and LES policies and procedures

Maintain oversight of fleet, equipment, vendors, and maintenance programs to ensure cost efficiency and reliability

Lead emergency response and incident management in accordance with LES protocols

Ensure operational practices align with applicable labor agreements and workforce policies while maintaining productivity, safety, and cost controls

Personally lead major commercial sales efforts and strategic account acquisition

Build and maintain strong relationships with facility managers, property management firms, municipal agencies, industrial customers, and large regional accounts

Spend a minimum of 30–40% of time in the field meeting with prospects, key customers, and strategic partners

Create and execute a 90-day commercial growth plan focused on high-priority opportunities and measurable outcomes

Identify high-margin commercial and municipal segments and develop bundled service packages to win and retain those accounts

Develop and execute bid strategies, including preparation and management of RFP responses for municipal and industrial work

Partner with marketing to drive targeted lead-generation campaigns and track performance and ROI

Provide accurate revenue forecasting, pipeline reporting, and commercial growth analytics to leadership

Lead, mentor, and develop the Branch Management Team, Operating Team, and Service Technicians

Actively coach Assistant General Managers and emerging leaders with succession planning in mind

Provide timely performance feedback, accountability, and professional development

Foster a culture of professionalism, safety, customer focus, and continuous improvement

Serve as a leader, facilitator, and problem-solver across departments and functions

Lead teams operating within established workforce frameworks, fostering collaboration, accountability, and mutual respect between management and frontline personnel

Partner with HR to ensure consistent application of policies, labor standards, and performance expectations

Maintain proactive engagement with customers to drive retention, satisfaction, and long-term partnerships

Resolve customer and employee issues promptly, professionally, and decisively

Strengthen internal coordination with LES departments including IT, Logistics, Finance, HR, EH&S, and Operations

Qualification

P&L ownershipCommercial sales leadershipBusiness developmentFinancial acumenEnvironmental complianceMicrosoft Office SuiteMultitaskingLeadership skillsCommunication skillsNegotiation skillsRelationship-building skills