Administrative Scheduling Manager - Full Time jobs in United States
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Securitas Security Services USA, Inc. ยท 13 hours ago

Administrative Scheduling Manager - Full Time

Securitas Security Services USA, Inc. is a leading security company focused on protecting homes, workplaces, and communities. As an Administrative Scheduling Manager, you will manage the scheduling of security officers and supervisors, optimize scheduling processes, and resolve staffing issues to ensure client site coverage.

Public SafetyRisk ManagementSecurity

Responsibilities

Manage and create schedules for officers and supervising staff at client sites
Resolve staffing issues and problems as directed by Branch management
Always maintain site coverage and track requests for time off
Respond to emergency situations, call-offs, and absences to ensure client site coverage
Ensure accurate timekeeping, payroll, and billing data is posted in the automated resource system
Assist with screening, interviewing, and onboarding security officer candidates
Maintain records of security officer certifications and other required training documents
Verify billing and payroll reports and corrects discrepancies
Act as a liaison with clients and branch management to resolve scheduling, training, billing, and payroll problems
Coordinate daily schedules and assignments of Field Supervisors

Qualification

Scheduling managementData entryCustomer serviceConflict resolutionTime managementOrganizational skillsProfessional discretionEffective judgementDe-escalation skillsAdvanced computer skillsAttention to detailProblem-solving

Required

Must be at least 18 years of age
Associate Degree or higher required OR 2+ years of progressive supervisory or management experience required
Professional data entry or data analytics experience required
Advanced computer / technology skills needed
Top notch customer service skills are essential
Conflict resolution and de-escalation skills a plus
Must have a high level of integrity and professional discretion
Strong time management, organizational, and problem-solving skills
Must have great attention to detail and remain vigilant throughout the shift
Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation measures
All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation

Benefits

Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
Paid Family Leave - up to 12 weeks a year in accordance with State Law.
Weekly Pay! - DailyPay Access program available!
Referral Program.
Telemedicine - Virtual Medical Care.
Discounts on Childcare, Vehicles, Electonics, Cell Phone Plans, Travel & More!
Free Uniforms & Paid Training.
Doggy & Kitty Daycare Discounts.
Employee Assistance Program & So Much More!
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

Company

Securitas Security Services USA, Inc.

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Securitas knows Security. It is our only business.