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Mayo Clinic · 11 hours ago

System Analyst- Oracle-Supply Chain Mngmnt-Hybrid

Phoenix, AZ, United States

Full-time

Hybrid

Mid Level

$100K/yr - $140K/yr

4+ years exp

Mayo Clinic is a top-ranked healthcare provider dedicated to putting the needs of patients first. They are seeking a System Analyst with expertise in Oracle and Supply Chain Management to support their Office of Administrative System Transformation through consultation, process improvement, and digital transformation.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

U.S. Citizen Only

Responsibilities

Support the long-term goals of the Office of Administrative System Transformation (OAST) through consultation, process improvement and digital transformation

Provide the functional expertise on OAST software applications and integrations, evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology

Maintain and optimize existing platforms as well as plan, manage, and facilitate installation of small/medium sized software programs across multiple business systems within OAST

Perform break/fix or issue resolution, optimization sprint work, system maintenance, and implement leading practices

Understand strategic product direction to inform Mayo product roadmaps

Provide documentation to support project design and workflows to facilitate or lead teams in the implementation of projects, processes, change requests/enhancements, or training concepts

Participate in design decisions and engage in the testing of system enhancements relative to more complex small and medium technical issues and vendor releases prior to production implementation

Validate that testing is of high quality and complete

Utilize My Oracle Support (MOS) or other vendor support tools and drive ticket resolution with vendor(s)

Work with appropriate stakeholders in OAST, IT, Core Domains, and Operations

Work with systems vendors and external/internal stakeholders to identify issues and attain resolution for completeness, correctness, clarity, and satisfaction of stated requirements

Initiate solutions through understanding of data and database structure (i.e., clinical and non-clinical systems) to provide resolution for complex issues

Create and maintain functional design documents for integrations, conversions, fast formulas and reporting and analytics solutions, and partner with appropriate technical resources to create and update technical design documentation

Validate requirement information with the stakeholders to ensure completeness, correctness, and clarity

Validate solutions to ensure it satisfies the stated requirements

Troubleshoot systems software and technical issues and oversee resolutions

Assist in redesigning systems and workflows

Participate in acquisition discussions relative to computer systems

Estimate non-IT resource allocation for software enhancements and develop project timeline to coordinate with other competing projects

Lead and coordinate effective business meetings with participants throughout Mayo Clinic

Assist in documenting changed processes and ensure changes are incorporated into training and internal control materials for staff and other users

Understand and be accountable for ensuring a control environment is maintained to preserve Mayo Clinic's Standard of Ethics and minimize financial and legal risks for the organization

Ensure applicable systems meet and comply with federal and state requirements

Stay abreast of regulatory changes and make changes, in collaboration with OAST, Operations, and IT colleagues, as necessary through a detailed project process

Maintain the project portfolio advising on strategic initiatives and tracking value

Provide 24/7 on-call support

Qualification

Oracle ERPSupply Chain ManagementGenerative AISQLProcess ManagementSoftware TestingSystems DocumentationProject ManagementMicrosoft OfficeCustomer ServiceSystems AnalysisProcess Flow KnowledgeLEANSix SigmaHealthcare ExperienceOracle CertificationLeadership Skills

Required

Bachelor's degree with minimum of 4 years of relevant experience

Relevant experience is considered in administrative areas such as HR, Finance, Supply Chain, Healthcare or Information Technology

In lieu of degree, H.S. Diploma and 8 years of relevant experience may be considered

Proficiency with Microsoft Office software required

Must be customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks and priorities, and able to work independently

Must possess leadership skills

Preferred

Prefer previous systems and process flow knowledge within Supply Chain, Finance, and Human Resources

Previous healthcare experience and broad knowledge of administrative systems required

Knowledge and experience in systems analysis and design, project management, process management or engineering, software testing, and systems documentation preparation preferred

Knowledge of SQL and operating systems preferred

Experience with system workflow (LEAN and Six Sigma) processes and knowledge of department systems such as, but not limited to Oracle and UKG is preferred

System certification preferred but not required (e.g., Oracle certification)